Customer service Western Cape

I am looking for the following jobs : Medical Receptionist, Data capture, Laboratory Admin, Front Desk Clerk as well as Pharmacy Assistant Learnership I am a passionate, optimistic & dedicated individual who takes up responsibilities with utmost enthusiasm and see to it that I complete my tasks and assignments in time. I have a great amount of perseverance to achieve my goals. My optimistic and planned approach in things I do is what is driving me towards my success. My commitment to the ultimate goal is what I prioritize the most. My studies in Medical Biosciences have exposed me to a number of tasks that have equipped me with skills. Most of the skills that I have learned in this field were developed in a laboratory through the practical sessions that I engaged in. The skills range was using different microscopes, culturing and sub - culturing of micro - organisms for classification and identification as well. Through assignments I have gained knowledge on writing reports and I have also learned research skills. The time spent in University played a significant part in my professionalism among peers and mentors. I have learned how to be multiculturally sensitive when dealing with different races or religions. I have gained work experience in Customer Services both face to face and telephonically. I worked as Laboratory administrator in Lancet laboratory Bloemfontein and I have acquired a great deal of customer service skills and experience as well as administration experience. I also acquired the ability to engage with patients and making sure that their information is treated or stays private and confidential. In addition I gained experience in capturing patient information and medical aid details from Dr’s report forms to ensure correct processing, capturing data accurately and timeously to ensure quality outputs, assisting on switchboard to ensure effective operations, for accurate logging of patient registration form onto computerized data base system according to SOP’s used for reports, medical aid or patient payment, checking of registration forms on computer according to SOP for dependable and accurate patient results, handling administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints, management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service, receiving cash from patients and ensures banking of monies in accordance with relevant standard operating procedures, reporting incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy, performing maintenance of Laboratory equipment to ensure good working order and last but not least I also gained experience to be responsible for own and new staff training and records to ensure continuous development.

I possess strong communication and interpersonal skills, which enable me to collaborate with colleagues, clients, and stakeholders effectively. I am a quick learner and thrive in fast - paced environments, always striving to deliver high - quality results within deadlines. I have attached my resume for your review, which provides more detailed information about my qualifications. I would welcome the opportunity to discuss my application further and demonstrate my enthusiasm and commitment to contributing to your company's success. Thank you for considering my application. I look forward to further discussing how my skills and experience can benefit to your company. Please do not hesitate to contact me at [phone number] or [email address] to schedule an interview. Sincerely, MP POLILE 0614856193

I am looking for a job in communications, process writing, editing and proofreading. Any job that would enable me to be creative and innovative.

Human Resource Management related job A comprehensive Computer background and convincing and clear verbal and written Communication skills Data Capturing And a sheer interest in Labour Relations affairs

I am industrious and hardworking person dedicated to delivering innovative solutions. I completed N5 in electrical engineering studies. I am currently working for Ontec System in the smart technical center team as a junior electricity meter technician. We develop systems and metering technologies that meet the needs of the municipal environment, private sectors, end user consumers and large utilities. Through this experience that I have obtained from the smart technical center team, I developed the skills of operating with the engineering software’s such as (PNP SCADA, SUPORT STUDIO, ACEPILOT, ENEMEX, ACE 900, POWER BI and meter management dashboard). I am working on huge projects and operations to monitor and manage meter equipment’s. I configure and troubleshoot electronic/meter equipment using software applications and engineering tools, as well as processing of field audits results and draw up reports. I provide on - site technical assistance to install meters and investigation on tempered meters using the short codes provided and taking the manual readings from the meters that are not communicating to the system due modem failure. I have also been trained to wire the smart meters in three phase and single phase, and using crimping tool to build RJ45 cables that we use to connect modems to the meters. In addition, before working for Ontec system, I had one year experience as a semiskilled electrician in the electrical industry in construction sites in two different companies which are Faraday electrical solutions and Camalus Development. I would like to be considered for this position as I believe that my education and work experience that I have makes me a suitable candidate for the position and this position will open the doors for me in the world of work as it will give me exposure to the trade and trade test. I am in possession of a learner’s license, expecting to obtain my driver's license at the end of July 2023. After reviewing my curriculum vitae, I hope that you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my skills and abilities will benefit your organization. Please call me on (0784445391) or (0711754925) to arrange a convenient meeting time. Thank you for your time and consideration, and I look forward to hearing from you soon. (The latest certified documents will be available on request) Sincerely. Momelezi Nyeka CURRICULUM VITAE Name and surname : Momelezi Nyeka Permanent Address : 2908 Gwayi street old crossroads Nyanga 7750 Mobile Number : 0784445391 E - mail Address : momelezinyeka3@gmail.com PERSONAL DETAILS Date of Birth : 27 July 1985 Place of Birth : Cape Town Citizenship : South African Identity Number : 8507275807085 Gender : Male EDUCATIONAL QUALIFICATIONS Name of institution : North - link collage Name of Qualification : N5 Electrical Engineering Subject Passed : Electrotechnics N5 : Industrial Electronics N5 : Logic System N5 : Mathematics N5 Date Qualification attained : 2018 - 05 - Name of institution : Sikelela Name of Qualification : Abet Level 4 Subject Passed : isiXhosa : English : Mathematical Literacy : Life Orientation : Ancillary Health Care : Arts and Culture Date Qualification Attained : 2013 November Name of institution : Silulo Ulutho Technologies Name of Qualification : End User Computing Subject Passed : Introduction to Computer : Windows7 : Microsoft Word : Microsoft Excel : Microsoft Power Point : Internet and Email : Soft Skills Date Qualification Attained : 2014 December Work Experience Name of Organisation : Ontec System Location : Western Cape, South Africa Duration : Currently Position : Junior electricity/water meter technician Responsibilities and Skil • Meter installations • Meter auditing and reports • Meter Configurations and Programming • Manual meter reading on the meters that are not communicating with the system. I measure the billing data and profile data on site (ace pilot software) • Automated meter reading at the office (ace pilot software) • Site monitoring for communication status on each meter. (Support Studio and PNP Scada software)  Knowledge and skills • Good communication skills: respect, sharing ideas and active listening and confidence. • Customer Relations: professional approach, Handle customer complaints, Take the extra mile to engage customers and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • AMR knowledge (Automated meter readings): collecting consumption and status data from water meter and energy metering devices and transferring that data to a central database for billing, troubleshooting, Installation, monitoring, and maintenance of AMR. • Advanced understanding of electricity, specifically to kWh and KVA • Basic knowledge of plumbing and fitting • Good computer knowledge: • Good Technical understanding to program meters. • Conduct site inspection on electricity and water meters in accordance with maintenance schedule received. • Proficiency in basic mathematics and conversion of measurements • Investigate queries received from Client Services. Respond to the customer quickly and present a solution and verify that the problem is solved.  Respond to task request: • Take readings when billing period commences. • Submit readings for houses. • Take readings for bulk meters. Suspensions and Re - Instatements • Deliver letters to Estates as per Suspension list received. • Suspend service as per suspension list received. • Reinstate services on receipt of a task from customer services. CONTACTABLE REFERENCES Contact person : Terence Venture Name of the Company : Ontec System Position : Senior metering specialist Contact Number : 083 300 2313 Duration : Currently Contact person : Finely Ceylon Name of the Company : Ontec System Posit : Electricity meter technician Contact Number : 083 250 0769 Duration : Currently Work Experience Name of Organisation : Faradays Electrical Location : Western Cape, South Africa Duration : Six Months Position : Semiskilled electrician Responsibilities: • Tubing • Wiring • Housekeeping • Job Card • DB Installation Making sure the tools are safe and brought back to the store. CONTACTABLE REFERENCES Contact person : Lionell Name of the Company : Faradays Electrical Position : Project Manager Contact Number : 0832954759 Duration : Currently Contact person : Garth Name of the Company : Faradays Electrical Position : Project Manager Contact Number : 0828864006 Duration : Currently

Dear: Madam/ Sir I was excited to see your opening for the above mentioned post and I hope to be invited for an interview. My background includes serving as a customer service associate within retail environment. Most recently. I worked at Best Home and Electric, where I was doing my in - service training, the duration was three month. My responsibilities are stated in my cv. Previously, I worked for Edcon as a service operator. In this position I demonstrated the ability to resolve a variety of issues and complaints (such as handling customer complaints, resolving customer’s claims, dealing with difficult customers). My day to day responsibilities were, cashiering, administrative support, answering cell phone, assisting customers with their claims and purchases. In addition to the above experience, I also worked for the Western Cape Department of Education, where I was a mark checker. I also bring to the table strong computer proficiencies in MS package, and I also hold a National Diploma in Management (majors Management, Project Management and Financial Management). Please see the accompanying documents for details of my education and experience. I’m confident that I can offer you the customer service, communication and problem solving skill you are seeking. Feel free to contact me on 0630345488 or 0712441915 to arrange an interview Thank you for your time, I look forward to learning more about this opportunity Sincerely Mzimhle Tshingana

Dear Sir / Madam, I effectively build, train, and develop strong teams during periods of start - up and growth. The results of my work are seen in my previous employer’s ability to handle increased volume, open new locations, and expand their product lines and offerings. Examples of my work include: - Enhanced company brand by improving the credentials of corporate staff and officers; personally mentored 150 team members in completing their General Security Practice SASSETA certifications and coached in - house and contract staff in safety and compliance protocols. - I assisted the company owners to set up branches in the Western and Northern Cape. The skills and qualities I possess that will be of benefit to this role are: - The ability to work as part of a team to achieve the company goals, objectives and projects, - High levels of customer service and care, - A desire to continually develop within the role so I can continue to contribute positively, - An honest, reliable and professional approach to my work, - Able to follow rules and procedures, - Proficient in all types of Microsoft Word applications, - A positive and enthusiastic attitude at work. Thank you for considering my application and I look forward to hear from you soon. Kind regards Jannie