Customer service

My objects stem from my passion for service excellence, being able to comply with business demands in a consistent manner and willingness to learn. I have also excelled in areas where customer service, decision making, sales and marketing are the key focus area. My main objective is to make effective contribution to my employer in the following areas. Communication, Query Resolution, Revenue Recovery, Sales and Marketing, Customer retention, Time Management ect.

Customer service Customer loyalty positive interactions with customers that can lead to loyalty Customer experience is creating enjoyable experience for customer that can lead to emotional points

Im looking for a job that's available any job as a cleaner vacancy or as a waitress or government job or a nanny. Im willing to work hard n under pressure im a fast learn i will like to send my attached cv to you if there's job please feel free to contact me

Dynamic and results - driven professional experienced in administration, client interaction, contact centre support and office management. Well versed in customer service management, inventory management, sales and basic financial management. Possess extensive knowledge in managing information and communication, clerical tasks as well as preparing and presenting documents. Highly structured and experienced in researching and resolving customer problems by utilizing strong problem solving and communication skills to deliver customer satisfaction. Possess a proven track record in assessing individual needs, up - selling and cross - selling to serve both the customer and company. Thrives in a demanding, fast paced environment and aims to contribute to successful operations of an organization by streamlining processes to increase productivity. Aim to add value and thrives for accuracy when performing duties. Ability to communicate effectively and create solutions, possess a willing to learn mind - set and open to opportunities that will help me grow in a personal and professional level.

Mr. Thami Ngcobo has 10 years’ experience in the Financial sector. Mr. Ngcobo brought in an experience of more than ten years in different departments of Nedbank Finance Division in the following areas: Capturing and balancing of Income Statement and Balance Sheet journals and account reallocations into the Statutory Reporting Database. Capital allocation calculation for both Local and International Treasury Variance analysis. Reconciliation of the Credit Risk Return against the Balance Sheet, Income Statement, Off Balance Sheet Items and the Institutional Breakdown of Assets and Liabilities. Reconciliation of the General and Specific Provisions against the General Ledger and Balance Sheet Reconciliation of the General Ledger against the Balance Sheet. Reconciliation of the Bad Debts against the Balance Sheet and the General Ledger. Consolidation of the Banks Credit Risk Returns to Holding Company. Balancing the Divisional Risk Returns to their respective Ledgers. Analysis of Current account products information by Institution and Term. Balancing of Local Treasury, Balance Sheet and Income Statement to the General Ledger Reconciliation of the Risk Returns to the General Ledger and Balance Sheet Completion and Analysis of the following Returns for the South African Reserve Bank: In 2004 after being recruited by a media/printing company to manage finance and HR departments which his skills from Nedbank finance became the foundation of matters relating to compliance management. Implementing policies, procedures and work instructions on compliance management matters in line with SARS and CIPC. In October 2010, Mr Thami Ngcobo was promoted to a marketing position serving Transnet Business units, becoming pivotal to the company through his responsibilities, which included, and.  Managing compliance. Responsible for registrations, tendering and compilation of management reports.  Acting as the key interface between the customer and all relevant divisions.  Identifying and assessing a client’s needs.  Being a point of contact to priority customers and resolving any issues that they may have.  Collecting and communicating customer requirements to all necessary departments  Networking with business partners and customers.  Monitoring the effectiveness of any marketing campaigns.  Meeting with clients face to face promote the business through presentations.  Conduct assessment of clients’ credibility  Directed and supervised all activities related to product management incl: promotions, product documentations, launching, packaging and product campaign/advertising.  Developed, directed and measured the execution of strategic annual/long - term marketing plans in order to meet and exceed sales and revenue commitments/goals. Thami is a high - calibre individual who understands selling in the business - to–business world; he has a track record of maximising sales and profitability through proactive account management. Also auditing and measuring company compliance and performance in striving for total compliance. Highly skilled and has an extensive experienced, in the following areas:  Complete the General Ledger and the Trial Balance  Prepare the Daily Cash Flow Statement  Reconcile the Cashbook and the Bank statement.  Maintain the Fixed Asset Register and Monthly Management Accounts Mr Ngcobo plays a significant role at Mapholoba Connexion. He also holds the following qualifications: Matric N1 - N3 Business Studies Certificate In Marketing Certificate In Banking Higher Certificate In Marketing Advance Banking Diploma Marketing Management Diploma Current - Bachelor Of Accounting Science (Bcompt) 2nd year As a seasoned and accomplished professional who has held many previous positions and qualifications, Thami will ensure the company will succeed in delivering service of the highest quality to satisfy the needs of our clients. This experience along with that he has gained from Nedbank is vital in his ability to carry this entity. Mapholoba Connexion is in capable hands.

I would describe myself as a positive and results - driven individual who has an impressive track record as a customer services adviser. My work at my present employer has not only equipped me with all the necessary skills required to form successful relationship with customer, but has also shown me how to make them fell valued. Right now, as someone who is endowed with a strategic mind - set, focus, personal drive and enthusiasm, I fell I would make a superb addition to your existing workforce. In my opinion a good customer service is the lifeblood of any business, and is vital in building a reputation, keeping your customer happy and getting them to come back. As a courteous, knowledgeable and supportive individual, I am able to respond to all customers queries or complaints in timely manner. I would also like to say that I never make assumptions about what customers wants, always listen to them and go that extra mile to understand their problems or needs. Some of my strongest points are: *Being a patient and informative person * Taking a keen personal interest and ownership of all cases and seeing them through from start to finish. * Being in control at all times and remaining cool, calm and collected with irate or abusive customers. * Always smiling and maintaining good posture, even when communicating via phone. My aim right now is to arrange an interview with you at your convenience, when we will be able to discuss my application in more detail and where I can clearly explain to you how I will add to the continued success of your company.

I am looking for an administrative job. My strong and positive points include but are not limited to: 1. Office Management Organizing and maintaining office supplies: Keeping track of inventory and placing orders for necessary items. Managing office space: Ensuring the workspace is clean, organized, and conducive to productivity. 2. Communication Handling phone calls and emails: Responding to inquiries, forwarding messages, and handling communications on behalf of managers or teams. Scheduling appointments and meetings: Coordinating calendars, making travel arrangements, and booking meeting rooms. 3. Document Management Filing and record - keeping: Organizing both physical and electronic files to ensure easy retrieval of documents. Preparing reports and presentations: Assisting in the creation of internal documents, reports, or presentations for meetings. 4. Data Entry and Management Entering and updating data: Inputting data into spreadsheets, databases, or management systems. Maintaining records: Keeping track of important information such as expenses, customer data, or employee schedules. 5. Support for Senior Staff Assisting managers and executives: Helping with tasks such as project coordination, preparing materials for meetings, or managing follow - ups. Handling confidential information: Managing sensitive or confidential documents and information with discretion. 6. Customer Service Interacting with clients: Responding to customer inquiries, scheduling appointments, or directing clients to the appropriate department. 7. Financial Support Processing invoices and bills: Assisting with basic financial tasks such as tracking expenses, handling petty cash, or processing reimbursements. Budgeting and financial reporting: Helping prepare financial reports, or tracking budgetary spending. 8. Event and Travel Coordination Planning events: Coordinating internal or external events like team meetings, conferences, or company events. Booking travel arrangements: Making flight, hotel, and transportation arrangements for executives or team members. 9. Problem - Solving Troubleshooting office issues: Addressing any issues that arise in the office, from equipment malfunctions to resolving logistical challenges.

Customer - focused professional with excellent communication skills. Seeking a role in customer service to contribute to customer satification and retention. Looking for any job that I will qualify on even packing stock it's fine to me am very flexible and good listener

Service desk agent/Call centre agent(service) Communication Customer relationship Providing services Call logging Unlock users account Reset password

The skills I possess would make me an ideal fit for the role, as I'm meticulous with detail, reliable, prompt, customer - oriented, exceptional effective communication, interpersonal, marketing, contract management, customer relationship management, business management, project management, human resources management, persuasive selling, advertising, branding, financial management, strategy development, office administration and management, exceptional customer service, collaboration, strategic planning and organisational skills, problem - solving, and a can - do positive attitude fit well in different environments. I enjoy working as part of a team, but I am equally comfortable working on my initiative.