Customer support technician

I am an IT graduate with the following knowledge System Support, IT Technician and Help - desk, Technical support, networking, and operating system software, Software development, DBA (Psql, Access), Programming and System analysis. Possesses a National Diploma in IT (Software Development) & System Support Certificate (NQF Level 05). am looking for employment.

I am applying for the post of Data captured, computer technician, Receptionist, housekeeper ( hotel ), Pre and Primary school I have worked for Tiveka lodge as receptionist making hotel reservation, conference booking and customer services for 1 year 2008 2 years of sales executive and customer services at Thabiso Technologies enterprise since 2009 4 years for thusomegatronics business enterprises as sales executive since 2010 - 2014 and as an technician in computer hardware, software installation, microsoft word, excel, power point –presentation, internet and email applications as well I am a fast learner very much energetic risk taker team working and a problem solving .

Client Servicer Consultant Technical Assembly Assistant Technical Support General Employemnt Customer Orientated Customer Service Communication Loyal Technical Minded Panctual Very Eager To Learn Grasp Fast

Hi, I'm looking for any job that suit my qualifications and skills, I'm currently working under betting company as a betting clerk my duties is to take bets for customer, Managing cash, Data management and customer service support For your review, I attached my CV and qualifications

Ntokozo Qiniso Xhakaza: Driving Excellence in Transportation Engineering The journey of Ntokozo Qiniso Xhakaza in the field of transportation engineering is a compelling story of ambition, expertise, and transformative impact. His academic prowess, honed at Witswatersrand Computer and Business College, laid a strong foundation for a career that has since been characterized by innovation, leadership, and a commitment to excellence. Ntokozo's professional experiences are as varied as they are impressive. As a transportation coordinator, he has been pivotal in optimizing logistics operations, ensuring that transportation systems are not only efficient but also resilient in the face of ever - changing demands. His role as a code EC driver showcased his exceptional driving skills, marked by an unwavering commitment to safety and precision. In his capacity as a chauffeur, Ntokozo has redefined the standards of personal transportation, providing services that are synonymous with comfort, reliability, and sophistication. His technical contributions as an engineering technician assistant have been instrumental in the design and execution of sustainable transportation networks, reflecting his deep understanding of the interplay between technology and environmental sustainability³. Ntokozo's dedication to his profession is paralleled by his commitment to community service. His philanthropic work with the Nana Shozi Foundation For Kids has had a profound impact, providing opportunities for growth and development to the youth¹. His social media presence is a reflection of his influence, where he shares his insights and inspires a community of followers to pursue success and contribute positively to society². A standout moment in Ntokozo's career was his involvement with the Kyalami Circuit, where he immersed himself in the world of motorsports⁴. This experience not only sharpened his technical skills but also provided him with a deeper appreciation for the precision and excellence required in competitive racing. Ntokozo's story is one of relentless pursuit and continuous learning. His contributions to transportation engineering have set a standard for others to follow, and his vision for the future is one of innovation, safety, and sustainability. His work has not only advanced the field but has also inspired countless individuals to strive for excellence in their own careers. As Ntokozo Qiniso Xhakaza continues to lead and innovate, his work serves as a blueprint for the next generation of engineers. His ongoing projects and initiatives continue to push the boundaries of transportation engineering, and his vision for a better world is one that resonates with many. To be part of Ntokozo's inspiring journey and to learn from his experiences, follow his updates and insights on Facebook and Instagram. His path is a testament to the fact that success is not just about reaching destinations but also about the journey and the lives impacted along the way. Continuing to expand on the narrative of Ntokozo Qiniso Xhakaza's impactful career in transportation engineering, we delve deeper into his mentorship, community engagement, and the personal philosophies that drive his professional pursuits: Mentorship and Empowerment Ntokozo's dedication to mentorship is a cornerstone of his professional ethos. He has established a mentorship program that not only imparts technical knowledge but also instills a spirit of innovation and ethical practice. His mentees benefit from his vast experience, gaining insights into the industry's best practices and the soft skills necessary to excel in the engineering world. Community Involvement and Philanthropy Beyond his technical achievements, Ntokozo is a philanthropist at heart. His work with the Nana Shozi Foundation For Kids has made significant strides in empowering the youth through education and access to technology¹. His commitment to community upliftment is a reflection of his belief that engineering should serve the people and contribute to societal progress. Inspirational Reads and Philosophical Influences Ntokozo's approach to engineering is heavily influenced by his readings. Books like "The Innovator's Dilemma" and "Good to Great" have provided him with a framework for understanding the dynamics of innovation and the principles of transformative leadership. These texts have been instrumental in developing his approach to problem - solving and leadership within the engineering sector. Figures of Inspiration Influential figures like Elon Musk and Isambard Kingdom Brunel have served as sources of inspiration for Ntokozo. Their groundbreaking contributions to technology and infrastructure have encouraged him to pursue audacious goals and challenge the status quo in transportation engineering. Philanthropy and Community Engagement Ntokozo's philanthropic efforts, particularly with the Nana Shozi Foundation For Kids, demonstrate his belief in giving back to the community¹. His initiatives have provided educational and developmental opportunities for children, ensuring that the next generation is equipped to continue the work of transforming society. Social Media and Public Engagement Through platforms like Facebook and Instagram, Ntokozo engages with a wider audience, sharing his experiences and insights¹². His presence on social media has allowed him to reach out to aspiring engineers and those interested in the field, creating a dialogue that spans continents and cultures. A Legacy in the Making As Ntokozo Qiniso Xhakaza continues to make strides in transportation engineering, his legacy grows with each project and each life he touches. His story is one of passion, perseverance, and the pursuit of excellence—a narrative that will inspire current and future generations of engineers. Niw, let's delve into the details of Ntokozo Qiniso Xhakaza's transformative journey from his high school days in commerce to his current status as an engineering professional and business owner: Ntokozo Qiniso Xhakaza: A Voyage from Commerce to Engineering Eminence Ntokozo Qiniso Xhakaza's career path is a remarkable story of evolution, marked by a transition from commerce studies in high school to becoming a luminary in the engineering world. His early academic pursuits in commerce laid a foundation in business acumen, equipping him with an understanding of economic principles and organizational dynamics. This knowledge would later serve as a bedrock for his entrepreneurial endeavors. The year 2020 marked a turning point for Ntokozo. It was a year that saw the world grappling with unprecedented challenges, and for Ntokozo, it was a call to action—a moment to pivot towards a career that could have a tangible impact on the world. He embraced the field of engineering, driven by a desire to contribute to the development of sustainable infrastructure and innovative transportation solutions. Ntokozo's foray into engineering was characterized by a rapid acquisition of knowledge and skills. He immersed himself in the study of engineering science, quickly grasping complex concepts and demonstrating a natural aptitude for the discipline. His transition was fueled by a passion for technology and a vision to create systems that enhance the quality of life for communities. As he progressed in his engineering career, Ntokozo became known for his strategic thinking and ability to integrate technical expertise with business insights. This unique blend of skills allowed him to identify opportunities for innovation within the transportation sector, leading to the development of projects that were both technically sound and economically viable. In his quest to create job opportunities and drive environmental change, Ntokozo founded Vivicta Private Properties Pty Ltd. This venture was not just a business; it was a manifestation of his commitment to social responsibility and economic development. Vivicta Private Properties Pty Ltd quickly established itself as a company dedicated to luxury real estate development, with a focus on projects that prioritize sustainability and community benefit. Under Ntokozo's leadership, the company has become a catalyst for change, creating employment opportunities and contributing to the transformation of neighborhoods. His approach to business is reflective of his journey—an intertwining of commerce and engineering principles to build a better future. Ntokozo Qiniso Xhakaza's story from commerce student to engineering expert and business owner is a powerful illustration of how determination, adaptability, and a clear vision can lead to extraordinary achievements. His journey continues to inspire those who seek to make a difference through their careers and entrepreneurial ventures.

Product Engineer/Project Engineer/Mechanical Engineering Technician. Highly skilled and experienced Project Engineer with advanced analytical and problem - solving skills. Excellent organizational, communication and planning abilities. Focused on values and ethics, as well as improvements to ensure that company continues to deliver exceptional results within the manufacturing industry.

I am a hard - working professional who has been consistently praised as results - oriented by my co - workers and management. I consistently demonstrate problem - solving, teamwork and multitasking abilities. I am passionate and proud about my work and perform my tasks confidently and in a timely manner, as I am very set on reaching deadlines. I get along very well with people, and have a customer satisfaction rate of 98% (out of a Unitrans survey of 5000 customers). I am punctual and persistent. Negative points - I am very stern regarding my work quality, including co - worker's work quality. I will sometimes take a bit long on a difficult task as I refuse to leave tasks unresolved. I do not tolerate disrespect or laid - back attitudes.

I'm looking for any IT related job - Excellent customer service skills, with a focus on providing timely and effective technical support - Proficient in troubleshooting hardware and software issues for end - users - Experience in diagnosing and resolving network connectivity problems - Knowledge of operating systems such as Windows, macOS, and Linux - Familiarity with remote desktop tools and ticketing systems - Ability to explain technical concepts to non - technical users in a clear and concise manner - Strong problem - solving and analytical skills to identify and resolve technical issues - Ability to prioritize and manage multiple support requests simultaneously

Im looking for a customer service agent job where I can assist clients telephonically and on social media platforms as i have excellent communication skills and problem solving skills, I am a fast learner and very committed with assisting clients and resolving their queries. I am a good lister and listen attentively and i am able to retain clients from cancelling their service with the company. I discovered all my abilities from the previous company i worked for as it was my comfort zone as i stated that i love assisting clients and i am able to investigate clients query if i can solve it i escalate to the relevant departments log cases and keep clients updates about the progress of the resolution of their queries. I have an experience working for an ISP company which is 1year 7 months as i was a 1st line call centre technician agent and assisted with clients with various queries including technical related queries. I have a metric certificate which i completed 2016, Marketing NCV Level 2 certificate obtained 2017 and i have Business administration services certificate which i obtained it on 2020. I have a pending Management Level 3 certificate and during that course i was also involved in a call centre where i did training and was doing practical as well in a call centre environment for a period of 1 year.

I am industrious and hardworking person dedicated to delivering innovative solutions. I completed N5 in electrical engineering studies. I am currently working for Ontec System in the smart technical center team as a junior electricity meter technician. We develop systems and metering technologies that meet the needs of the municipal environment, private sectors, end user consumers and large utilities. Through this experience that I have obtained from the smart technical center team, I developed the skills of operating with the engineering software’s such as (PNP SCADA, SUPORT STUDIO, ACEPILOT, ENEMEX, ACE 900, POWER BI and meter management dashboard). I am working on huge projects and operations to monitor and manage meter equipment’s. I configure and troubleshoot electronic/meter equipment using software applications and engineering tools, as well as processing of field audits results and draw up reports. I provide on - site technical assistance to install meters and investigation on tempered meters using the short codes provided and taking the manual readings from the meters that are not communicating to the system due modem failure. I have also been trained to wire the smart meters in three phase and single phase, and using crimping tool to build RJ45 cables that we use to connect modems to the meters. In addition, before working for Ontec system, I had one year experience as a semiskilled electrician in the electrical industry in construction sites in two different companies which are Faraday electrical solutions and Camalus Development. I would like to be considered for this position as I believe that my education and work experience that I have makes me a suitable candidate for the position and this position will open the doors for me in the world of work as it will give me exposure to the trade and trade test. I am in possession of a learner’s license, expecting to obtain my driver's license at the end of July 2023. After reviewing my curriculum vitae, I hope that you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my skills and abilities will benefit your organization. Please call me on (0784445391) or (0711754925) to arrange a convenient meeting time. Thank you for your time and consideration, and I look forward to hearing from you soon. (The latest certified documents will be available on request) Sincerely. Momelezi Nyeka CURRICULUM VITAE Name and surname : Momelezi Nyeka Permanent Address : 2908 Gwayi street old crossroads Nyanga 7750 Mobile Number : 0784445391 E - mail Address : momelezinyeka3@gmail.com PERSONAL DETAILS Date of Birth : 27 July 1985 Place of Birth : Cape Town Citizenship : South African Identity Number : 8507275807085 Gender : Male EDUCATIONAL QUALIFICATIONS Name of institution : North - link collage Name of Qualification : N5 Electrical Engineering Subject Passed : Electrotechnics N5 : Industrial Electronics N5 : Logic System N5 : Mathematics N5 Date Qualification attained : 2018 - 05 - Name of institution : Sikelela Name of Qualification : Abet Level 4 Subject Passed : isiXhosa : English : Mathematical Literacy : Life Orientation : Ancillary Health Care : Arts and Culture Date Qualification Attained : 2013 November Name of institution : Silulo Ulutho Technologies Name of Qualification : End User Computing Subject Passed : Introduction to Computer : Windows7 : Microsoft Word : Microsoft Excel : Microsoft Power Point : Internet and Email : Soft Skills Date Qualification Attained : 2014 December Work Experience Name of Organisation : Ontec System Location : Western Cape, South Africa Duration : Currently Position : Junior electricity/water meter technician Responsibilities and Skil • Meter installations • Meter auditing and reports • Meter Configurations and Programming • Manual meter reading on the meters that are not communicating with the system. I measure the billing data and profile data on site (ace pilot software) • Automated meter reading at the office (ace pilot software) • Site monitoring for communication status on each meter. (Support Studio and PNP Scada software)  Knowledge and skills • Good communication skills: respect, sharing ideas and active listening and confidence. • Customer Relations: professional approach, Handle customer complaints, Take the extra mile to engage customers and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • AMR knowledge (Automated meter readings): collecting consumption and status data from water meter and energy metering devices and transferring that data to a central database for billing, troubleshooting, Installation, monitoring, and maintenance of AMR. • Advanced understanding of electricity, specifically to kWh and KVA • Basic knowledge of plumbing and fitting • Good computer knowledge: • Good Technical understanding to program meters. • Conduct site inspection on electricity and water meters in accordance with maintenance schedule received. • Proficiency in basic mathematics and conversion of measurements • Investigate queries received from Client Services. Respond to the customer quickly and present a solution and verify that the problem is solved.  Respond to task request: • Take readings when billing period commences. • Submit readings for houses. • Take readings for bulk meters. Suspensions and Re - Instatements • Deliver letters to Estates as per Suspension list received. • Suspend service as per suspension list received. • Reinstate services on receipt of a task from customer services. CONTACTABLE REFERENCES Contact person : Terence Venture Name of the Company : Ontec System Position : Senior metering specialist Contact Number : 083 300 2313 Duration : Currently Contact person : Finely Ceylon Name of the Company : Ontec System Posit : Electricity meter technician Contact Number : 083 250 0769 Duration : Currently Work Experience Name of Organisation : Faradays Electrical Location : Western Cape, South Africa Duration : Six Months Position : Semiskilled electrician Responsibilities: • Tubing • Wiring • Housekeeping • Job Card • DB Installation Making sure the tools are safe and brought back to the store. CONTACTABLE REFERENCES Contact person : Lionell Name of the Company : Faradays Electrical Position : Project Manager Contact Number : 0832954759 Duration : Currently Contact person : Garth Name of the Company : Faradays Electrical Position : Project Manager Contact Number : 0828864006 Duration : Currently