Customer Service > A warm friendly smile, courteous mannerism, a willingness to serve, and an empathetic demeanour – are all part of a positive attitude in customer service. A positive attitude in customer service means happy customers, which in turn means success for the company 1.Healthier work environment 2.Improved performance – and career opportunities 3.Increased customer satisfaction 4.Key Features to Look for in Your Sales Software 5.Predictive Dialler