Proactively identity new business opportunities. Actively & Effectively market the company, its products/services to ensure busines growth. Supports & motivates the Team to drive sales, service & all the company products. Effectively communicate & set clear expectations on targets required. Manage & supervise the team through effective performance appraisals. Implement/handle disciplinery issues.Conduct manager reviews ensure adherence on company policies/ procedures and values. Ensures that the team follows processes on company compliance for audit - purposes. Ensures that the team is properly trained and developed through talent management, ongoing formal & informal training & coaching & shoulder to shoulder training, using effective development plans focused on both hard & soft skills.Ability to train and develop employees Ability to work independently and effectively in a pressurized environment. High attention to detail. Liaising with different departments to ensure that monthly reporting is done on time & that budgets are met & costs kept at minimum. Training coordinating & scheduling as per company policies. Maintains branch operations through effective expense & cost management in support of branch profitability. Ensures that all resources, systems & equipment are in place & functional. Achieve superior customer service & client centric behavior through resolving client queries & complaints professionally & in real - time. Professionally manage relationships with internal and external clients. Management, Planning, leadership and organizing skills. Excellent customer & Interpersonal skills. Good communicationskills. Assertive and analytical thinking. Organizational skills & attention to detail. Training and development & the ability to prioritize tasks, delegating when appropriate, Computer skills, Microsoft Office, Microsoft Excel, Spreadsheet, SAP software.
