Main Job Function : • Managing the front shop area independently • Welcoming and receiving clients and customers • Handling the cash register, card machine facilities and front house computer • Stock taking of stationary and items for sale • Collaborating with service providers and ordering new supplies as necessary • Assisting customers with prepaid internet / wireless internet facilities • Assisting customers with the in house internet café computers, including the setup and usage of skype, all Microsoft office programs, the various games that the client offers, etc. • Assisting customers with printing, laminating, binding, scanning, e - mailing and faxing • Typing up documents and editing existing documents on Word, Excel, PowerPoint, Nitro, etc. • Making and confirming boardroom bookings and managing the (electronic) boardroom bookings system • Meeting with management on a weekly basis to report back on problems, successes, etc. • Record keeping and data capturing • Help customers with the use of computers and applications. • Respond to customers who encounter error messages from accessing sites, emailing or downloading content. • Assist customers with downloads, printing, and encoding. • Monitor use of computers to ensure compliance with café policies and applicable laws and regulations. • Troubleshoot hardware, terminals, software and connectivity issues. • Track customers’ time at computer terminals. • Promote computer or Internet - related products or services