Technical sales
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Thabang Cornelius Seshupo from Rustenburg
27 years old, male
I would like to gain an experience and I am willing to learn I am willing to contribute with my effort on the company TRANSNET I am granting job so that I can help out my family due to finance I to sacrifice with whatever I have and I like experiencing the company co - operation I love working on a team
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Jonathan De Paiva from Johannesburg
34 years old, male
I am currently looking for a service adviser/ Technical Sales and Customer Relations Representative position in a large franchise company, preferably. I am a strong individual with a drive and passion for motor vehicles. I am a people's person and I am transparent in how I provide a service to customers, always striving to give the customer the best possible service. Once given a task, I strive to complete the task, executing it to the best of my ability and going the extra mile where possible.
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Sthembiso Mtshali from Johannesburg
37 years old, male
I have a 3+ years experience (office based experience) as a Data Capture and have worked as a field worker and also as a general worker/assistant plumber. An office based job would be ideal but I'd also like to gain more experience in other fields of work. I'm a hard worker, efficient, honest, trustworthy, fast learner, team player and a problem solver.
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Mathema Khaloli from Witbank
37 years old, female
Dear Sir/ Madam The strength of the companies or organisation is directly depends on its employee. With my demonstrated track record of consistently combining financial management. I have earned reputation as a self directed professional with excellent communication, analytical and skills as a resourceful problem solver. I have proven ability to conceptualize solutions to challenging situations and maximise success. I have inclosed my resume for your review and would appreciate to meet with you to further discuss my qualifications. Thank you for your time and consideration. Sincerely Mathema Khaloli
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Chifuniro K Ndipita
35 years old, male
Accounting field is part of my life. Have experience as an Accountant at Darling Solutions Handling *Sales, lnvoices & Quotations *Stores clerk; stock taking, issuing stock to technicians for installation *Costing; pricing products/stock *Order *Petty cash *Financial Statements *Bookkeeping *Accounts receivable & Payable Have skills/knowledge Computer & accounting packages *MS word *MS excel *Outlook *Publisher *PowerPoint *QuickBooks *Sageline50 *Express Accounts *Sketchup pro 3D modelling I am a fast leaner and creativity. Be able to come up with new ideas to go beyond expectation. Hard working and energetic Never give up quickly until I find a solution.
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Nompumelelo Zondi from North Suburbs
39 years old, female
Iam looking for ajob that can pay me a salary monthly, iam agood person a hard worker always willing to lear smthng knew. Idont have much experience just some qualifications on different fields lyk bakery, hairdresser, nail technical. In fact am nt choosy when it cme to this
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Theresa Orchard from Johannesburg
Female
I am looking for a full - time administrative job. I am a hard worker who believes in doing my work as efficiently and correctly as possible. I always double check my work before submitting it. I am able to work within a team and I am also able to work independently with many years of experience working remotely. One of my strongest skills is Customer Service.
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Jean Cillie
40 years old, male
Curriculum Vitae – Jean Cillie Contact Details Address (physical and postal) 41 Tafelberg Road, Kenridge, Bellville Cape Town, South Africa, 7550 Mobile phone +27 84 547 4644 E - mail jeancillie@yahoo.co.uk Personal Details Full Name Jean Cillie RSA ID number 8411155118087 Date of birth (DOB) 15 November 1984 Nationality South African Gender Male Driver’s license Code B (own transport) Marital status Single (no dependents) Languages English (speak, write and read fluently) Afrikaans (speak, write and read fluently) Notice period 1 months Objective I am an enthusiastic, driven and tech - savvy AV Project Manager/Technician with more than 17 years of work experience in implementing Audio/Visual systems for a variety of different purposes. My key strengths include; exceptional knowledge of technology, excellent customer service and the immaculate presentation and delivery of digital equipment. I am seeking a challenging environment and strive to be at the top of my profession. I am confident I will prove valuable to your organization and would like to respectfully submit my CV for your review and hope that it will enjoy your favourable consideration. Educational History Tertiary Education: • 2003 De Kuilen High Senior Certificate Subjects include: Afrikaans First Language English Second Language Mathematics Accounting Computer Studies Business Economics • 2004 College of Audio Engineering Sound Engineering Diploma Subject include: Audio Electronics Mixing and mastering Recording • 2015 Electrosonic Kramer Programmer KRMP1 Kramer Certified Digital Installer • 2016 Collage of AMX CC101 Audio Essentials CC102 Cable Essentials CC103 Control Essentials CC104 PC Essentials CC105 Networking Essentials CC106 Video Essentials • 2017 DC Media DC Media Software Harman BSS Design and configuration Collage of AMX Programmer 1 (Online) NOSA Hazard identification and risk assessment • 2018 Pearson Vue Cisco CCENT INFOCOMM/AVIXA Certified Technology Specialist Crestron University Systems Technician • 2019 Exterity Exterity IPTV Crestron University Crestron Digital Media Certified Designer NOSA Working on Heights Crestron University Crestron P101 • 2021 AVIXA Project management AV Project Management MSS/900 Microsoft teams rooms • 2022 Utelogy Remote monitoring and trouble Employment History • 2019 to current: Omega Digital Cape Town: Project Manager Documentation Control – Implementing and adhering to strict and accurate SOP and configuration guides and accurate UAT Stock control - monitoring and management Pre - Sales and management support – practical implementation and highlighting possible pitfalls within a specific environment Managing client/supplier and internal communication – match technical ability with client expectation Managing deadlines – ensure realistic timeline are communicate to client while understanding practical limitations Closure procedure/UAT handovers – pre and post delivery documentation, ensuring that the scope is met within the project specification. Training/demonstration – ensuring user adoption Audits and configuration back ups – site and equipment audits loaded to a central server Pre - project planning meetings – review of scope, layouts, schematics, equipment and logistics with required resources Pre - Project site visits – determining site readiness vs scope of work and layouts Maintaining client relationships – managing expectations, clear and frequent communication providing transparency on work flow and deliverables. Internal and external communication – identify risk factors while communicating with third party contractors Design Proposals – highlighting environmental limitations while suggestion alternative solutions Consumable management – ensuring only required consumables are used and that this within budget Time recourse and budget management – ensuring that the project and recources stays within cost and time allocation Time/calendar management – ensuring the right resources at the right time Project documentation – ensuring full scope of work is documented and within SOP Cross divisional management – ensuring internal communication to meet project scope and integration Logistic and stock control – managing and monitoring stock delivery and compatibility for implementation Local/remote/international management – relations with external parties to ensure deliverable are met locally and internationally AV Expert - up to date knowledge with current trends with the ability to work in a fast pace environment. General implementations - corporate boardrooms, combinable and automated training rooms, workspace management, digital signage, CV/UC/BYOD tehnologies, complex audio visual solution etc. Proficiencies: AMX, Crestron, Extron, Kramer, Shure, Sennheiser, Biamp, Clearone, BSS, General Web interface, Microsoft Team Rooms/Admin Centre, Zoom, Cisco Webex/TMS, Bluejeans, Google Meet, Polycom clarity • 2017 to 2019: Omega Digital Cape Town: Manage Services Technician Responsibilities includes Call Outs - Troubleshooting and repairing issues at existing SLA clients and non - SLA clients and providing technical support and problem solving to all visual systems, help desk and after sales support. Maintenance – Performing equipment maintenance duties such as cleaning, fixing and replacing bulbs, fuses, plugs and wires when necessary. Maintaining SLA client sites, closing works orders and compiling maintenance reports. Escalating issues accordingly Audits – Audits of new SLA clients to determine the current standard to estimate upgrades/repairs needed in order to conform to the Omega site standard. Once the assessment is complete the report is submitted on the internal server for review/record keeping purposes. Repairs – assessment and management of repair. Equipment loan and administration; ensuring all equipment hire is documented with receipt of hire, and the date of return is mutually agreed Training – training non - technical members of staff or third - party professionals on the basics of AV equipment; cameras, projectors, microphones, etc. Project Support – Supporting projects with installations and repairs 24/7 Telephonic Support – Supporting client 24/7 telephonically on a rotation basis Upgrades – Upgrading old solutions to ensure clients are on the most relevant solution Pre - Sales Support – Doing site visits taking room measurements and reporting potential issue POC – aligning vendor and client timelines in order to ensure timely deployment of equipment. Proficencies: Omega internal platforms, Excel, Power Point, Word Vendor Web Based: Cisco, Polycom, Kramer, Crestron, Extron, BSS, VC, UC, BYOD etc. • 2014 – 2016 Omega Digital Cape Town: Projects Team Leader Responsibilities include: Installations – Installing of audio/visual equipment ensuring work was completed on the Omega standard and that the client expectations were met on the required deadline. Attending all relevant meetings and making strategic decisions to ensure project timelines were met. Updating and communicating to all relevant parties involved. Project closure documents – Compiling and loading all relevant project closure documents to a central internal server. • 2009 – 2014 AV Engineer @ Audio Spectrum (South Africa) Responsibilities include: Asses all incoming projects to determine feasibility and optical solution for the client. Manage project inventory requirement as well as loan units and administration; ensuring all equipment hire is documented with receipt of hire, and the date of return is mutually agreed. Ensuring that ETA’s are met, and that inventory is managed accordingly – also ensure inventory levels remain within required levels for general operations. Manage skill solutions by ensuring relevant technician/installers are on site as required as per project specifications. Ensure client expectations are met with regards to project delivery including project deadlines. Responsible for completion and sign off projects including handover. Contactable References Mr Rocco van Wyk Owner Audio Spectrum South Africa Tel: (021) 982 4272 Please note that my current employer should not be contacted, but will provide references should my application be successful. Certifications can be provided if required.
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Wayden Smith from Port Elizabeth
28 years old, male
1. **Attention to Detail**: As a Data Capturer at the Department of Education, you ensured the accuracy and correct ordering of data, which is crucial for maintaining precise records. 2. **Technical Proficiency**: Your roles as a Technical Support Facilitator, Senior Technician, and Field Technician involved diagnosing hardware and software problems, repairing and upgrading systems, and setting up various computer and printing components. This highlights your strong technical skills and ability to handle complex IT issues. 3. **Customer Support**: In your position as a Field Technician at Tradelink Retail Systems, you provided desktop, peripheral, and point of sales support to clients, ensuring their needs were met within the Service Level Agreement (SLA). This demonstrates your commitment to customer satisfaction and your ability to deliver high - quality support. 4. **Problem - Solving**: Your experience in fault finding and troubleshooting at SwellPro International and Tradelink Retail Systems showcases your ability to identify and resolve technical issues efficiently. 5. **Administrative Skills**: Throughout your roles, particularly at Lamagudu Skills Development and Tradelink Retail Systems, you handled various administrative duties such as updating job systems, performing stock takes, and assisting with audits. These tasks required organization and meticulous record - keeping. 6. **Team Collaboration**: Your experience liaising with fellow facilitators and team leaders at Lamagudu Skills Development, as well as sending daily reports and feedback to managers at Tradelink Retail Systems, highlights your ability to work effectively within a team and communicate clearly. 7. **Time Management**: Managing tasks such as setting up assignments, tests, and deadlines, as well as ensuring all customer queries are addressed within the stipulated time frame, demonstrates your strong time management skills. 8. **Adaptability**: Your varied roles and responsibilities across different industries indicate your ability to adapt to new environments and challenges quickly. 9. **Programming Knowledge**: Proficiency in multiple programming languages (C#, Visual Basic, C++, Python, PHP, ASP.NET, SQL, HTML) shows your versatility and technical expertise in software development and IT operations. 10. **Educational and Instructional Skills**: As a Technical Support Facilitator, you demonstrated your ability to educate and guide others, setting up assignments and deadlines, and facilitating classes, which requires clear communication and instructional skills. These skills collectively make you a well - rounded and highly capable candidate for any technical or support - oriented role.
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Jeanette Swatton from East Rand
52 years old, female
To Whom It May Concern, I am currently employed with Boniswa Corporate Solutions as an Operations Manager. I am responsible for managing people which involves both the engagement and development of the team from Project Managers, Team Leaders and Teams in the field. I monitor and control expense according to allocated budget on TowerCo, Vodacom, Gyro and MTN Projects. Oversee that quotations are done correctly from different departments. I do High Level reporting to the CEO regarding quotations done vs PO’s received and make sure that invoicing does take place, for payment to be done to the company (PO Register). I manage the default in Revenue file & distribute to the relevant role - players within the organisation for up with Vodacom. I also oversee the supplier payment list twice monthly, discussion with Financial Manager and then with CEO on payments to be done. Support CEO in all areas of business. Liaise with Vodacom on allocation of work. Involve with Sales to expand business. Chair Works Order meetings within 3 companies (Corporate Solutions, TowerCo and Manufacturing) regarding WIP projects as well as company Fleet, Finance and HSE Department. I was employed with Transtech Africa Global (TAG) as a Key Account Manager from January 2017 until August 2019 when I was retrenched. I was responsible for the Vodacom Account for all the regions in S.A. This is a Telecommunications Company which sells back - up systems & batteries to Vodacom to keep their sites online during power failures. The system that we were using was Pastel. Some of my responsibilities are to ensure correct forecasting of requirements and the Procurement of Stock from Local & International Suppliers. Debtors – assistance in collection of outstanding monies. Warranty/RMA of equipment. Handle all queries from the Regions & if technical assistance is required I request the relevant department to assist. Quotations to customers, started to do this on Pastel now. Involve with Technical installation teams that install Lithium Ion batteries on Vodacom Sites. When the Certificate of Compliance (COC) comes back I prepare a document with photos to the customer to sign off to enable payment. Reporting - Stock vs. Open Orders vs. Open Quotes. Regional visits to all the Regions in S.A. Roadshow preparation & arrangement. Customer liaison. In April 2014 I was appointed as a Sales Administrator in a company called Battery Technologies, my main responsibility was Sales support, manage internal Processes, Projects, Stock forecasting and to look after the Vodacom Account as well as other smaller customers. The system they were using – SAP (SD: Sales & Distribution) which I have a lot of knowledge of. I felt that I was stagnating &knew that I could run the account on my own. Since day one I have had a good relationship with all the relevant Vodacom employees I dealt with. I was very interested in the business and was asking many questions up to a stage that I was given more responsibilities like preparing the price book on a quarterly basis to Vodafone Luxembourg in Europe, starting to performing the duties of an account manager while still be responsible for the admin side as well as visiting the regions in S.A. I did arrange 2 Roadshows on my own to all the Vodacom regions which were a great success. In a short period of time I have proved myself and was promoted to Business Representative – Key Accounts, where I was then given the responsibility to look after the Vodacom account from A - Z. When the company closed down in November 2016, the account was then awarded to Transtech Africa Global (TAG). I was contacted by them & offered the position as Key Account Manager. Before that I was working for Telkom as a Project Coordinator (Cisco) working on their SAPR3 system (PS: Project Systems), which I have a lot of experience of. I was also assisting with monthly reconciliation & reporting as my knowledge of excel is excellent. I also have a very good understanding of financials as I have been working in a CAPEX & OPEX environment for many years where I was a senior accountant & then promoted to an Operational Manager where I had people reporting to me in Limpopo & Mpumalanga etc. which I had to visit on a monthly basis which I managed them with great success. In 2008 I have compiled a Business Profile for anElectrical company which did DC Electrical installations for Vodacom, Cell C & Telkom.It was accepted on the first submission. In 2009 I was responsible for the FIFA Project, managing the funds for both CAPEX & OPEX to the amount of R950 million, to get the Carrier Rooms in the Stadiums up to standard for the FIFA 2010 World Cup. My duties entailed being responsible for the Recon of the Department of Communications (DOC) vs. Telkom Bank Account; all general ledger account journals from FIFA account up to Revenue as well as the transfer of the exp. amount/funds. I was responsible for the final month end Reports where I had to present on a monthly basis to the Department of Communication (DOC) together with Telkom Executives. I am highly organised and self - motivated, have excellent communication skills, and thrive in high - pressure environments. I am a solid team player as well as excel on working on my own, I work to tight deadlines and have plenty of initiative and love walking the extra mile - my work is my passion. I am currently studying through Unisa completing my degree in Industrial and Organisational Psychology. Kind regards, Jeanette Swatton
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Murendeni Tshivhase from Western Cape
31 years old, male
Good day, Hope you are well. My name is Murendeni, and I am an aspiring Data Analyst, born and raised in South Africa. I studied Chemistry in university and worked in the chemical production industry for 7 years. During this period, I learned a lot of transferable skills such as troubleshooting, analyzing, collaborating with team members and communication skills. In June 2023 I, together with my family, moved to the UK. I have always loved to work with technology but because of limited options and knowledge I ended up studying chemistry, but my love for data and technology persisted. Once I moved to the UK, I saw it as a chance to change careers and opportunities to do so were available, being a person who is not afraid of new challenges I decided this was the right time for me to become a Data Analyst. Generation Data Analytics bootcamp helped me bridge the gap from chemistry to data analytics. During my time at Generation, we embarked on an intensive learning Program to develop essential technical, behavioral, soft skills and preparation for the employment environment. It is here where I learned and used Data Analytics tools like SQL, Excel, Python, Power BI, and Power Platforms. I worked on two projects with colleagues during the programme: AdventureWorks and Olist store project. During the AdventureWorks project, I utilized my SQL expertise to analyze the performance of different countries, examine relationships between variables, and identify trends. Subsequently, Python was employed to visualize and illustrate the findings, making them more accessible and aiding in trend identification. In the second project focused on Olist store datasets, I once again applied SQL for analyzing historical sales trends, assessing customer sentiments, and evaluating the impact of delivery times on customer satisfaction. The outcomes of these analyses were effectively presented using Power BI, showcasing key findings and insights. In addition to honing technical skills, the program placed significant emphasis on cultivating essential soft skills, including effective communication, teamwork, strategic planning, and a future - oriented approach. Engaging in collaborative projects with colleagues provided practical application of these skills, particularly in a dynamic learning environment. The combination of skills acquired during the program, coupled with the soft skills developed through prior work experience, has significantly enhanced, and refined both my technical expertise and interpersonal capabilities. This dual proficiency positions me as a versatile professional ready to excel in diverse and challenging environments. This role aligns seamlessly with my skills and passion for data analytics, cultivated during my time at Generation. I am eager to learn and enthusiastic about contributing to the team, leveraging the skills acquired in data analytics, and embracing new challenges with a proactive mindset. My dedication to continuous improvement, coupled with a passion for staying abreast of evolving technologies and processes in the dynamic field of data analytics, positions me to hit the ground running and be an asset to the team. I am committed to enhancing my skills continuously to provide the team with the most effective and informed contributions in our collaborative work. I have attached my CV for your review and consideration. I eagerly anticipate the opportunity to discuss my qualifications further and explore how my skills align with the needs of the role. Should you require any additional information or clarification, please feel free to contact me at your convenience. Thank you for considering my application, and I look forward to the possibility of contributing to your team. Kind regards, Murendeni Tshivhase
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Bongane Ntombela from Johannesburg
Male
IT Technician with a one year expirience, who posesses strong problem - solving and two years customer service skills. Proven ability to learn new technologies quickly and apply them to solve problems. Seeking a position in a Information Technology environment, where I can use my skills and experience to make a positive contribution.
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Jacobus J De Wit from Pretoria / Tshwane
66 years old, male
VACANCIES Please find attached my professional Curriculum Vitae in response to the abovementioned position. Written references and qualifications will be available on request. With an NQF5 Certification in Real Estate, amongst other qualifications, as well as extensive sales and marketing experience, I offer a comprehensive understanding of property sales and management and am adaptable to any organization that requires my expertise. I understand the relevant dynamics to excel in a position where I will be able to achieve tasks through teamwork whilst leading by example and offer expertise in business development, office operations management and sales team management as well as sales and marketing strategy development and implementation. In addition, I possess 20 years’ experience within the financial industry which has seen me develop strong skills in managing financial processes. Throughout my career, I have excelled in my ability to build and maintain relationships, by focusing on trust and credibility. I have the capability to understand and grasp technical concepts, whilst thriving on challenges and possessing a passion for building relationships with people. I am able to take full responsibility and ownership of any given project or situation, and I offer experience in multicultural and multi - disciplinary team settings. As an enthusiastic problem solver, I am well organized and well - versed in planning activities, whilst effectively liaising with industry players and relevant stakeholders. I am a loyal and honest professional, who wishes to contribute successfully to the long - term sustainable growth of your organization through effectively managing and utilizing all resources and continually improving processes and operating efficiencies. Throughout my career, I have had the opportunity to learn and understand various aspects of my profession, and with this knowledge, I am able to present a full service of capabilities with the vision of achieving set targets. My genuine interest in my line of work ensures that I am resourceful, pragmatic, optimistic, and open to new opportunities. I trust that you will give my application your serious consideration, and I look forward to hearing from you in the near future.
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Lucky Bongane Chauke from Pretoria / Tshwane
Male
Company will grow and work hard Go up the company ladder
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Diane Rachel Visser from Port Elizabeth
51 years old, female
I am a happy Wife and proud Mother of 2 beautiful children. I seek an opportunity where I can outlive the wealth of knowledge I've gained from all sorts. From a Student Nurse, to Pharmacy Assistant, to Sales & Marketing (from office consumables, to opening and managing a fast food outlet, cars, financial products and policies, medical & pharmaceutical products) to Pharmaceutical & Medical Representative, to Partner Account Manager, to Pre - Owned Certified Mercedes Sales Manager, to being a Case Manager for an American Doctor offering Treatment to clients with health issues as serious as cancer. Yes, I've got a world of knowledge & skills in many departments . What am I awesome at? I am loyal, honest, caring and hard working with wonderful skills in sales, marketing, customer care & services, management, normal office duties, very comfortable and quite good on computers, data capturing sheets, CRM, Google, Emails, Word & Excel, Slides, Websites and an extreme fast learner and typist. I'm excellent at identifying problem areas and finding a solution. My telephone and in person communication skills are excellent. I can even offer technical/support services by making use of a telephone or zoom, PC, internet and zoho assist, team viewer or any desk. I love to learn, love challenges, love people, a natural problem solver who can think out the box and have a natural passion for customer care/services. I need a secure, stable and honest income offering hope & a future for our family at challenging times. We have 2 beautiful children, John at 11 & Phoebe almost 14 years old. We believe Family is important and need to help one another and look out for one another. Both my Mother, Step Dad and Mother - in - Law live with us and we are part of a strong and healthy Community in Blue Horizon Bay.
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Nicholas Thabo Ndlovu from Pretoria / Tshwane
41 years old, male
Anything General im very enthusiastic individual hard worker team leader open to learn with innovative energy
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Pieter Van Der Westhuizen from Sedibeng
51 years old, male
I am a trustworthy, ambitious and career driven individual, with broad skills and over 11 years’ experience in Safety, Production and General Management. I have a clear, logical mind with a practical approach to problem - solving and a drive to see things through to completion. I enjoy working with people and know the importance of communication, relationship building and working well under pressure to be successful.
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Jan Rabe from Port Elizabeth
40 years old, male
Worked as technical manager at a fish factory for 7 years 2004 - 2011. Was in charge of all repairs and maintenance in factory. Company got sold and I was retrenched. Did some sales rep work for Edcon(All Edgars stores in Port Elizabeth) in store sales. Had to look for customers to open accounts. Sales rep for 1 year. Company (Casa delocas, company I worked for) closed down. Worked for another year at Courier Services as a truck driver. Hauled parcels between Port Elizabeth and East London. Better offer Worked for Metal Technics for 2 years as installation technician. Core tasks was, installing of ATM'S and all equipment. Refurbishment of cubicles. Shopfronting, tiling and painting. I'm actually a qualified mechanic. N3 Motor Mechanical
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Diana Batous
37 years old, female
I'm a hard working person, can work under pressure, team work as well being a team leader.
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Roger Atherstone from Johannesburg
42 years old, male
A seasoned IT Executive demonstrates expertise in supporting the continued growth and innovation of the business by introducing new digital technologies. Recognised for combining technical and business acumen while exercising strong judgment by aligning technology strategies with business operations to sustain performance. Key proficiencies lie in formulating and implementing IT strategies that ensure the delivery of capabilities crucial for business success. I have a proven track record of leading high - performing professionals, instilling in them a commitment to achieving ambitious goals and driving results. Skilled in influencing and securing stakeholders, with a strong focus on effective communication and a dedication to excellence in customer service delivery. Committed to providing strategic IT leadership and vision in diverse, global, and dynamic organisations and dedicated to navigating complex environments and driving transformative change. Notable career highlights: • Collaboratively researched, planned, and implemented a Professional Services Automation (PSA) system. This system effectively manages agreements and ticketing for the Technical Service team, leading to an immediate revenue increase of + - 25 - 30% for the Service Department. • Diligently research identified products that could seamlessly integrate the Professional Services Automation (PSA) and accounting package. This integration eliminated the manual invoicing process, significantly reducing human error and streamlining invoicing operations, a key step towards enhancing overall efficiency. • Through thorough research, planning, and implementation, we introduced a Remote Monitoring and Management (RMM) tool. This tool streamlined service offerings and allowed the introduction of new products into the existing portfolio. The seamless integration into the Professional Services Automation (PSA) further enhanced operational efficiency, sparking excitement and hope for the future of the company’s operations. • Researched, planned, and implemented new quoting tools for the Sales Department, which enabled them to be more professionally put together. This was integrated into the Professional Services Automation (PSA) to ensure seamless processes from quoting, quote acceptance, agreement creation, invoicing, and handing over to services for implementation. • By researching, testing, packaging, and implementing various products, we have opened up new avenues for growth. These products, whether for resell or internal use, have led to increased revenue streams of 35%+ and have significantly expanded the company's offerings to its clients. • Built new Service Level Agreement (SLA) offerings to expand the managed services portfolio.
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