Managed approximately 40 staff, including an Assistant Manager, tellers, merchandisers, receiving staff, Deli, and bakery staff. Handled duty and lunch rosters, time sheet management, staff leave, and staff scans for shifts. Oversaw the opening and closing of the store, including managing alarms. Managed cashiers, floats, cashing up, and general till maintenance. Organized store layout and displays, recorded, and disposed of damages, and managed butchery, bakery, deli, and hot deli operations. Handled ordering, receiving, and stock control. Managed staff, completed daily reports, and maintained inventory. Developed relationships with customers and resolved customer issues.