CV database 818
Ali Mabrook
Curriculum Vitae (CV)
What job i'm looking for? My positive points
Well , in the first my experiences come up with " sales and marketing" and " agent services"...
in college :-
Position Name: MIS Software
• Provide end-user support services (helpdesk) for desktop systems at HQ.
• Perform the initial assessment, identifying the problem and attempting to resolve problem tickets.
• Use tool to track all user requests, incidents and problems, and manage request lifecycle, including status, progress, closure and verification with end-user.
• Ensure end-user requests are closed satisfactory within agreed KPIs.
About me :
"I have strong communication skills."
"I'm self-motivated."
I wanted experience helping people with computer-related problems, so I approached the information technology director and asked her if she'd teach me to work on the help desk in exchange for my time and efforts.
"I'm good at managing my time."
"I have excellent leadership qualities."
"I work well with others."
"Because I need a job. I am a hard worker. "I saw your ad and could do the job , Because I have three years experience working with customers in a very similar environment.
Because I have what it takes to fill the requirements of this job - solve customer problems using my
excellent customer service skills."
"Because I have the experience and expertise in the area of customer support that is required in this
position."
in college :-
Position Name: MIS Software
• Provide end-user support services (helpdesk) for desktop systems at HQ.
• Perform the initial assessment, identifying the problem and attempting to resolve problem tickets.
• Use tool to track all user requests, incidents and problems, and manage request lifecycle, including status, progress, closure and verification with end-user.
• Ensure end-user requests are closed satisfactory within agreed KPIs.
About me :
"I have strong communication skills."
"I'm self-motivated."
I wanted experience helping people with computer-related problems, so I approached the information technology director and asked her if she'd teach me to work on the help desk in exchange for my time and efforts.
"I'm good at managing my time."
"I have excellent leadership qualities."
"I work well with others."
"Because I need a job. I am a hard worker. "I saw your ad and could do the job , Because I have three years experience working with customers in a very similar environment.
Because I have what it takes to fill the requirements of this job - solve customer problems using my
excellent customer service skills."
"Because I have the experience and expertise in the area of customer support that is required in this
position."
Preferred occupation:
Jobs abroad
Preferred work location:
Reitz
Free State
Free State
Other North West
North West
North West
Contacts and general information about me
Day of birth:
1992-10-03 (32 years old)
Gender:
Male
Residential location:
Queenstown
Eastern Cape
Eastern Cape
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2013.01 iki 2014.10
Company name:
supermarket INC.
You were working at::
Cashiers
Occupation:
Employee
What you did at this job position?:
count the money carefully and delivery to concerns
Working period:
nuo 2010.09 iki 2011.07
Company name:
Shadow Restaurant
You were working at::
Managers
Occupation:
mangers all Employee and agent for customer
What you did at this job position?:
observe and mange all Employee
Education
Educational period:
nuo 2016.11 iki 2016.12
Degree:
Diploma
Educational institution:
University of the Cordilleras | Baguio City, Philippine
Educational qualification:
Bachelor of Science in Information Technology 2013-2016
I could work:
MIS Software
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
good
good
Language
English
Speaking level
fluent
Understanding level
good
Writing level
good
Computer knowledge
• A good working knowledge of all levels of helpdesk support.
• Experience of setting up and maintaining hardware and software systems.
• Ability to work shifts and weekends - occasional overtime / overnight.
• Having the ability to listen to, understand and defuse difficult situations.
• Experience of working with SAP system & multi-line help desk systems.
• Knowledge of all Microsoft office applications and operating systems.
• Experience of MAC system and applications
• Experience of setting up and maintaining hardware and software systems.
• Ability to work shifts and weekends - occasional overtime / overnight.
• Having the ability to listen to, understand and defuse difficult situations.
• Experience of working with SAP system & multi-line help desk systems.
• Knowledge of all Microsoft office applications and operating systems.
• Experience of MAC system and applications
Conferences, seminars
google seminars . 2016 December in first of week, for ITBS
Additional information
Your hobbies:
sports and Reading and booking
Driver licenses:
B Light Vehicle ≤ 3,500kg
Driver license from:
2015-01-00 (9 years)
Salary you wish:
6000$ R per month
How much do you earn now:
5500 R per month
Suitable candidate? Offer a job
Ali Mabrook
32 years old
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