What job i'm looking for? My positive points
I have a passion for working with people, for the past 25 years, I have focused mostly on positions/opportunities that allowed me to either be in client services, call center/marketing, and or administration. My core values are being professional, friendly, honest, and reliable. It has set me aside from the rest. Being an extrovert has given me the ability to motivate myself and reach for the top.
I have never been afraid of a challenge, so even being in a position where I had to reach a target, my mindset is always to be number one. Be motivated, organized, and driven, work with a plan that would result in being sales orientated, and exceed daily targets to ensure month-end targets.
Contacts and general information about me
Day of birth:
1975-05-17 (49 years old)
Telephone number:
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Email address:
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Work experience
What you did at this job position?:
Telefone Marketing for different companies (Remax, Chas Everet, Alexander Swart Properties, Vision Insure, Netco Risk) Created Databasis for each of the clients.
Company name:
Mariposa Call Centre Pty Ltd
Occupation:
Call Centre Supervisor and Call Centre Agent
What you did at this job position?:
Managing 26 Call centre Agents (Philippines and South African agents) Call Centre Agent (Outbound calls between 400 – 600 per day & Inbound calls approximately 20 - 50), Managing my day was very important as I was not only a supervisor but also an Agent with a target to reach, CRM System, Writing and enforcing training manuals, Listening to call recordings / Quality checks, Call Centre training – Multi-tasking – Problem-solving, Managing shifts / leave / sick leave, Client base USA (P4P, Budget Van Lines, 2 Movers)
Occupation:
Cold Calling/Call centre agent
What you did at this job position?:
Advice on training, Marketing, Bookings Management, Database Management, Client Services
What you did at this job position?:
Oversee 4 teams of technitions (installations), Order stock, Client Services, Book new installations, Schedule upgrades
Company name:
Compass (Community Provition and Social Services)
What you did at this job position?:
Compass is a home for abused and abandoned babies and children. My main function was to raise funds from the corporate industry to ensure the well-being of these children. At that stage, we had 185 children in the 2 homes.
Education
Languages
Language
Speaking level
Understanding level
Writing level
Afrikaans
fluent
fluent
fluent
English
very good
fluent
fluent
Understanding level
fluent
Understanding level
fluent
Computer knowledge
Microsoft Office
Microsoft Outlook
Excel
Word
PowerPoint
Adobe Acrobat
Communicational setup: Microsoft Teams, Zoom, Skype, Team Viewer, and AnyDesk setup
Recommendations
Email address:
info@safetechtraining.co.za
Company:
Mariposa Call Centre (Pty) Ltd
Additional information
Your hobbies:
Painting
DIY projects
Crafts
Reading
How much do you earn now: