Buhle Masondo

Curriculum Vitae (CV)

What job i'm looking for? My positive points

Dear Hiring Manager
I just concluded my Marketing Management studies and it would be a privilege to contribute to the company’s growth and future successes in the position by accepting me in your company. I believe my academic strengths and passion for creative solutions will be a positive addition to your team and support your organization.

I enjoy innovation and love to experiment with different ideas and I am known for inspiring and devising original, thought-provoking concepts. I have cultivated talents in product demonstration, book keeping and admin through diverse experiences. These skills, along with my passion for this field, align with the qualities you desire. I excel in a workplace that promotes a culture of consensus-driven and high energy teamwork.

I have an artistic eye and strong work ethic, but I also like to foster an element of fun. I offer experience in communication, critical thinking and problem-solving. I strongly believe that my creative talents will prove to be a valuable resource for your organization, and I look forward to an interview with you and the opportunity to create and grow as your new employee.

Sincerely,
Masondo, Buhle

Preferred occupation:

Administrators
Administrative jobs

Marketing assistant
Ads, marketing jobs

Receptionist
Administrative jobs

Sales administrator
Sales jobs

Government jobs
Government jobs

Preferred work location:

Johannesburg
Gauteng

Contacts and general information about me

Day of birth:

2000-02-25 (24 years old)

Gender:

Female

Residential location:

Johannesburg
Gauteng

Telephone number:

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Work experience

Working period:

nuo 2021.01 iki 2021.03

Company name:

Usave

You were working at::

Store person

Occupation:

Assistant

What you did at this job position?:

Teller Customer complaints and queries SAP WFM payroll Hours scheduling Invoicing Capturing invoices Offloading distribution truck Gap scan and inventory Stock counting Packing and pricing

Working period:

nuo 2021.04 iki 2022.10

Company name:

OUTsurance

You were working at::

Agents

Occupation:

Internship

What you did at this job position?:

Open new policies for customers and made quotations for them. Advertising my products and product knowledge came in handy. Helped customers as I was based at a retail store. Provide Quotes and Complete Sales Mar 2021- Oct 2022 Provide Statements and Log Claims Assist Money Market Staff with training Manage the OUTsurnace marketing material and Promote OUTsurance Funeral Assist with resolving customer issues/queries

Working period:

nuo 2022.11 iki 2023.04

Company name:

Selecta Shuttle

You were working at::

Customer care agent

Occupation:

Customer service representative and administrator

What you did at this job position?:

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Planning route schedules with agility Booking trips using computer software Administrative tasks and data capturing Following the businesses processes and policies Conducting inspections and checks on specific locations, tools & equipment, fuel, and vehicles Data collection and analysis of operational touchpoints Completing and documenting technical reports Attending team meetings Working with people from other disciplines to gain knowledge on the whole business Capturing invoices from suppliers in SageAccounting software. Capturing Vat from Invoices into SageAccounting software. Preparing supply payments and Reports. Allocating payments to supply invoices Keeping records of invoices and supplier invoice. Providing assistance with BBBEEdocumentation for clients. Company Vehicles Tracking and Reports-update

Education

Educational period:

nuo 2019.01 iki 2022.10

Degree:

Diploma

Educational institution:

South West Gauteng College

Educational qualification:

Marketing Management

Educational period:

nuo 2013.01 iki 2017.12

Degree:

Grade 12 / Matric

Educational institution:

Southview High School

Educational qualification:

Bachelors degree

Languages

Language

Speaking level

Understanding level

Writing level

English

fluent

isiZulu

fluent

isiXhosa

very good

good

Afrikaans

basic

good

Sesotho

good

Language

English

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Language

isiZulu

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Language

isiXhosa

Speaking level

very good

Understanding level

very good

Writing level

good

Language

Afrikaans

Speaking level

basic

Understanding level

basic

Writing level

good

Language

Sesotho

Speaking level

good

Understanding level

Writing level

good

Computer knowledge

Microsoft Office
Communication- building relationships with customers to facilitate sales Software- experienced with POS system, google sheet, data capturing and analysis
Trellis
Microsoft excel, wors, PowerPoint.
Adobe
Sage
Sap
ECM
Outlook

Recommendations

Contact person:

Koketso

Occupation:

Manager

Company:

Selecta

Telephone number:

+27 82 299 8996

Email address:

koketsoglen54@gmail.com

Additional information

Driver licenses:

B Light Vehicle ≤ 3,500kg

Driver license from:

2021-07-00 (3 years)

Salary you wish:

10000 R per month

How much do you earn now:

8500 R per month

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