Busisiwe Priscilla Mavundla

I am looking for the following jobs : Medical Receptionist, Data capture, Laboratory Admin, Front Desk Clerk as well as Pharmacy Assistant Learnership
I am a passionate, optimistic & dedicated individual who takes up responsibilities with utmost enthusiasm and see to it that I complete my tasks and assignments in time. I have a great amount of perseverance to achieve my goals. My optimistic and planned approach in things I do is what is driving me towards my success. My commitment to the ultimate goal is what I prioritize the most.
My studies in Medical Biosciences have exposed me to a number of tasks that have equipped me with skills. Most of the skills that I have learned in this field were developed in a laboratory through the practical sessions that I engaged in. The skills range was using different microscopes, culturing and sub-culturing of micro- organisms for classification and identification as well. Through assignments I have gained knowledge on writing reports and I have also learned research skills. The time spent in University played a significant part in my professionalism among peers and mentors. I have learned how to be multiculturally sensitive when dealing with different races or religions.
I have gained work experience in Customer Services both face to face and telephonically. I worked as Laboratory administrator in Lancet laboratory Bloemfontein and I have acquired a great deal of customer service skills and experience as well as administration experience. I also acquired the ability to engage with patients and making sure that their information is treated or stays private and confidential. In addition I gained experience in capturing patient information and medical aid details from Dr’s report forms to ensure correct processing, capturing data accurately and timeously to ensure quality outputs, assisting on switchboard to ensure effective operations, for accurate logging of patient registration form onto computerized data base system according to SOP’s used for reports, medical aid or patient payment, checking of registration forms on computer according to SOP for dependable and accurate patient results, handling administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints, management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service, receiving cash from patients and ensures banking of monies in accordance with relevant standard operating procedures, reporting incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy, performing maintenance of Laboratory equipment to ensure good working order and last but not least I also gained experience to be responsible for own and new staff training and records to ensure continuous development.

I experienced basic computer skills in High school, from a subject called CAT which is Computer Application Technology. And the basics i learned where in these programs:
Some common computer skills include:
Analytics
Social media
Graphic design
Microsoft Office
Spreadsheets
Email communication
Marketing automation
Data visualization
I then gained even more knowledge in tertiary in a module called Introduction to science on my first year.