*Servicing, replacing, repairing, testing components of Electronic Gaming Machines (EGMs), Gaming Kiosks, Displays, Online systems, cabling, progressives, card reader, keypads, IView screens, note acceptors, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing and promotional equipment, Audio/Video. *Record and prioritise all the job cards. *Move and place EGMs. *Configure gaming equipment. *Knowledge sharing on gaming products. *Writing technical manuals as per operational requirements. * Investigate and resolve customer disputes. *Contact suppliers for technical support where relevant.