Derick Mgwalane

Curriculum Vitae (CV)
Derick Mgwalane
What job i'm looking for? My positive points
> Customer care and relationship building within and outside the workplace is key to my success.
> I am reliable, trustworthy, transparent, consistant and does not rely on anyone else to see a job well
done and keeping management informed every step of the way.
> Being analytical is one focul point when making decisions or resolving a conflict because I at all times
weigh the pros and cons and do not jump to the first solution of a problem that presents itself, due
consideration is taken into account pertaining the short- and long-term benefits of a solution against all
its possible negatives and must be in line with company goals and objectives.
> My motivation and continued success is attributed by my enthusiasm and willingness to ask questions
and always to that little bit extra on every job.
> The fact that am goal-oriented and dedicated provides me with the ability to never back off when a
problem becomes tough whatever it takes in time and effort is to see a project through to completion,
on deadline.
> I take pride in a job well done, always taking the extra step to make sure the job is done to the best of
my ability and paying attention to every detail.
> Listening is a skill I have by now mastered as opposed to waiting for my turn to speak.
> I am a team player, I do not get rattled, have self confidence without self-importance and more than
ever, have the ability to talk and write to people at all levels in a company.
Preferred occupation:
Customer care agent
Administrative jobs
Preferred work location:
Pretoria / Tshwane
Gauteng
Contacts and general information about me
Day of birth:
1969-08-18 (55 years old)
Gender:
Male
Residential location:
Pretoria / Tshwane
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 1990.01 iki 2008.04
Company name:
Transnet Rail Engineering
You were working at::
Managers
Occupation:
Customer Service Manager
What you did at this job position?:
Managing the Sales and Distribution team and liaising with clients.
Education
Educational period:
nuo 1986.01 iki 1989.11
Degree:
Grade 12 / Matric
Educational institution:
Dobra Training School Windhoek, Namibia
Educational qualification:
National Senior Certificate
I could work:
Yes
Educational period:
nuo 1993.02 iki 1994.03
Degree:
Certificate
Educational institution:
Pretoria Technical College
Educational qualification:
NTS 5
I could work:
Yes
Educational period:
nuo 1996.03 iki 1999.03
Degree:
Certificate
Educational institution:
INTEC College
Educational qualification:
Mechanical Engineering Certificate
I could work:
Yes
Educational period:
nuo 2020.06 iki 2020.06
Degree:
Diploma
Educational institution:
Alison. com (Online)
Educational qualification:
Customer Service
I could work:
Yes
Educational period:
nuo 2020.07 iki 2020.07
Degree:
Certificate
Educational institution:
Alison.com (Online)
Educational qualification:
Customer Relationship Management (CRM)
I could work:
Yes
Educational period:
nuo 2020.09 iki 2020.09
Degree:
Diploma
Educational institution:
Alison. com (Online)
Educational qualification:
Strategic Management
I could work:
Yes
Languages
Language 
Speaking level 
Understanding level 
Writing level 
Afrikaans 
very good 
very good 
fluent 
English 
good 
very good 
very good 
isiXhosa 
basic 
good 
basic 
Language 
Afrikaans 
Speaking level 
very good 
Understanding level 
very good 
Writing level 
fluent 
Language 
English 
Speaking level 
good 
Understanding level 
very good 
Writing level 
very good 
Language 
isiXhosa 
Speaking level 
basic 
Understanding level 
good 
Writing level 
basic 
Computer knowledge
MS Word,
MS Excel,
MS Powerpoint
Recommendations
Contact person:
MR. Richard Assegaai
Occupation:
Business Manager
Company:
Transnet Rail Engineering
Telephone number:
Tel: 012 842 5239, Cell: 083 272 1054
Email address:
richard.assegaai@transnet.net
Additional information
Your hobbies:
Watching television, spending time on social networks and reading novels 
Driver licenses:
B Light Vehicle ≤ 3,500kg
Driver license from:
1996-03-00 (28 years)
Salary you wish:
17000 - 35000 R per month
How much do you earn now:
00.00 R per month
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