Dineo Nkuna

Curriculum Vitae (CV)

Dineo Nkuna

What job i'm looking for? My positive points

I'm looking for customer care job and admin job

Customer service skills.
Verbal communication skills.
Written communication skills.
Ability prioritize and multitask.
Problem-solving skills.
Competence in office software.
Relationship management.

Preferred occupation:

Customer care agent
Administrative jobs

Preferred work location:

West Rand
Gauteng

Contacts and general information about me

Day of birth:

2006-01-01 (18 years old)

Gender:

Female

Residential location:

West Rand
Gauteng

Telephone number:

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Email address:

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Work experience

Working period:

nuo 2013.09 iki 2022.07

Company name:

Merchants

You were working at::

Customer care agent

Occupation:

Customer care representative

What you did at this job position?:

.Manage inbound and outbound calls in a timely manner. .Follow communication “scripts” when handling different topics .Identify customers’ needs, clarify information, research every issue and provide solutions . .Upsell orcross sell new products to customer when they arise. .Build sustainable relationships and engage customers by taking the extra mile. .Keep records of all conversations in our call center database in a comprehensible way. .Frequently attend educational seminars to improve knowledge and performance level. .Meet personal/team qualitative and quantitative targets.

Additional information

Driver licenses:

C1 Heavy Vehicle 3,500kg - 16,000kg

Driver license from:

2018-03-00 (6 years)

Salary you wish:

16000 R per month

How much do you earn now:

10000 R per month

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