CV database 620
Estelle Hattingh
Curriculum Vitae (CV)
What job i'm looking for? My positive points
Summary of Skills:
Industry Knowledge:
1) Sales and Marketing
2) Portfolio Management
3) Account Management
4) Budgets
5) Human Resources HR)
6) Financial Reporting
7) Stock Management
8) Asset Management
9) Recruiting
10) Project Management
11) Office Administration
12) Customer Satisfaction
13) Customer Relationship Management (CRM)
14) Customer Experience
15) Key Performance Indicators (KPI)
16) Sales
Tools and Technologies:
1) Microsoft Office
2) Microsoft Excel
3) Microsoft Word
4) Microsoft PowerPoint
Interpersonal Skills:
1) Staff Development
2) Industrial Relations (IR)
3) Presentations
4) Interviews
5) Employee Training
6) Client Relations
7) Client Development
8) Customer Service
9) Team Leadership
10) Management
Other Skills:
1) Contractor Management 12. Representation at Manco
2) Staff Retention 13. Client Focus
3) Staff Evaluation 14. Client Confidentiality
4) General Management 15. Customer-Focused Service
5) Budget Forecasts 16. Customer Follow up
6) Business Meetings 17. Key Accounts Relationships
7) Client Representation
8) Client and Customer Relations
9) Risks and Audits
10) Contract Negotiations
11) Service Level Agreements (SLA)
Industry Knowledge:
1) Sales and Marketing
2) Portfolio Management
3) Account Management
4) Budgets
5) Human Resources HR)
6) Financial Reporting
7) Stock Management
8) Asset Management
9) Recruiting
10) Project Management
11) Office Administration
12) Customer Satisfaction
13) Customer Relationship Management (CRM)
14) Customer Experience
15) Key Performance Indicators (KPI)
16) Sales
Tools and Technologies:
1) Microsoft Office
2) Microsoft Excel
3) Microsoft Word
4) Microsoft PowerPoint
Interpersonal Skills:
1) Staff Development
2) Industrial Relations (IR)
3) Presentations
4) Interviews
5) Employee Training
6) Client Relations
7) Client Development
8) Customer Service
9) Team Leadership
10) Management
Other Skills:
1) Contractor Management 12. Representation at Manco
2) Staff Retention 13. Client Focus
3) Staff Evaluation 14. Client Confidentiality
4) General Management 15. Customer-Focused Service
5) Budget Forecasts 16. Customer Follow up
6) Business Meetings 17. Key Accounts Relationships
7) Client Representation
8) Client and Customer Relations
9) Risks and Audits
10) Contract Negotiations
11) Service Level Agreements (SLA)
Preferred occupation:
Office manager
Other jobs
Other jobs
Key Accounts Manager Operations
General jobs
General jobs
Preferred work location:
Pretoria / Tshwane
Gauteng
Gauteng
Contacts and general information about me
Day of birth:
1966-03-28 (58 years old)
Gender:
Female
Residential location:
Pretoria / Tshwane
Gauteng
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2002.08 iki 2018.07
Company name:
Interpark South Africa
You were working at::
Facilities manager
Occupation:
Key Accounts Manager
What you did at this job position?:
Contracts Negotiations – Renewals and Annual Cost Revisions Operations Management – Site level Portfolio of 14 sites between Johannesburg, Pretoria, Midrand, Krugersdorp, Edenvale, Nelspruit and Hazyview. Property and Facilities Management Staff Management – app. 150 Including Site Managers and Supervisors Account Management - Debtor Management Forecasts, Budgets, Financial Reporting, Strategy and Planning Job coaching and Training for Staff under my immediate Portfolio HR and IR matters Business Development – Participation in Tender and RFP/RFQ Performance Management / KPI’s Customer Service, Client liaison, Customer relations, Meetings Risk Assessments Audits – Site level and responses to the Audit Department for Ad-hoc conformance Audits and Mystery Guest Evaluations Wages and Payroll Checks against Shift and Roster management Tariff Proposals and Landlord Reports Month End Banking Variances, Reports and System Checks and Sign off Client listing and Ageing Checks and Sign off before Monthly Billing and Invoices Managing of Service Providers, Quotations and Orders Approvals and sign off of all related invoices to the above Revenue Schedules and Rent Letter/Invoice checks and sign off at month end. Leave and Absenteeism management with the assistance of the HR officer
Education
Educational period:
nuo 1979.01 iki 1983.12
Degree:
Grade 12 / Matric
Educational institution:
Elsburg High School
Educational qualification:
National Diploma Police Administration
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
fluent
fluent
Afrikaans
fluent
fluent
fluent
Language
English
Speaking level
fluent
Understanding level
fluent
Writing level
fluent
Language
Afrikaans
Speaking level
fluent
Understanding level
fluent
Writing level
fluent
Computer knowledge
Microsoft Office suite
Recommendations
Contact person:
Mr Pieter Viljoen
Occupation:
Operations Director
Company:
Interpark South Africa
Telephone number:
0761543878
Email address:
Pieter@retailendurance.co.za
Additional information
Your hobbies:
Reading
Theatre
Bodytec
Walking, Hiking
Cooking / Baking
Movies
Pets
Charity work
Knitting / Crochet
Excursions
Gardening
Digital Games
Theatre
Bodytec
Walking, Hiking
Cooking / Baking
Movies
Pets
Charity work
Knitting / Crochet
Excursions
Gardening
Digital Games
Driver licenses:
B Light Vehicle ≤ 3,500kg
Driver license from:
1985-04-00 (39 years)
Salary you wish:
30000 R per month
How much do you earn now:
39000 R per month
Suitable candidate? Offer a job
Estelle Hattingh
58 years old
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