What job i'm looking for? My positive points
I'm looking for a retail management position where I can leverage my leadership skills, customer service expertise, and experience in driving sales. My key strengths include team leadership, inventory management, and creating strategies to improve store performance. I'm highly organized, customer-focused, and thrive in fast-paced environments, ensuring both operational efficiency and a positive shopping experience for customers.
Contacts and general information about me
Day of birth:
1983-10-31 (41 years old)
Telephone number:
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Email address:
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Work experience
What you did at this job position?:
I was responsible for overseeing daily operations, ensuring smooth and efficient site management. My duties included managing staff, scheduling shifts, and providing training to maintain high service standards. I handled inventory control, monitored fuel levels, and coordinated with suppliers to ensure stock availability. Additionally, I focused on customer service, resolving issues promptly to enhance customer satisfaction. I also managed cash handling, sales reports, and compliance with health, safety, and environmental regulations to maintain a safe and efficient workplace.
What you did at this job position?:
As a Senior Waiter, I provided exceptional customer service by ensuring guests had a memorable dining experience. My responsibilities included taking orders accurately, serving food and beverages efficiently, and handling customer inquiries or concerns professionally. I trained and mentored junior staff, helping to maintain high service standards. Additionally, I coordinated with the kitchen and bar teams to ensure smooth operations, managed table arrangements, and assisted in handling cash and card transactions. My role also involved maintaining cleanliness, adhering to health and safety regulations, and contributing to a welcoming atmosphere for guests
Education
Educational qualification:
I could work:
I could work in a fast-paced environment, handling multiple tasks efficiently while maintaining high standards of customer service and operational excellence. I am adaptable, reliable, and committed to contributing positively to the team and business succ
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
fluent
very good
Understanding level
fluent
Computer knowledge
Proficient in computer applications, including Microsoft Office (Word, Excel, Outlook) and POS systems. Experienced in data entry, inventory management software, and online communication tools. Quick to learn new technologies and adapt to digital systems.
Conferences, seminars
Attended various conferences and seminars to enhance industry knowledge and professional skills. Topics covered include customer service excellence, leadership development, retail management strategies, and health and safety compliance.
Recommendations
Additional information
Your hobbies:
Enjoy developing leadership skills, staying updated on industry trends, and exploring strategies for business growth. Passionate about team building, problem-solving, and enhancing customer experiences. Also interested in networking, reading management books, and staying active through sports or outdoor activities.
Driver licenses:
B Light Vehicle ≤ 3,500kg
How much do you earn now: