Here my role required me to contact the director or financial manager of various companies to find out whether or not they had outstanding money owed to the company and persuade the individual to take up our company’s services to recover any lost revenue owed to the company. I was responsible for handling incoming and outgoing calls, I assisted with the administrative duties, data capturing, social media marketing, emailing clients, maintaining client relationships, seldom done collections over the phone, compiling weekly reports, setting up meetings, drafting contracts and assisted with IT technical issues. I assisted with training new employees and I mainly did cold calling and sourced my own leads (via google maps, taking images of company’s signs, company websites, word of mouth etc.)