What job i'm looking for? My positive points
Debt Collector.
Results-oriented Debt Collector with 4 years of experience and knowledge in the leasing/finance sector. Strong negotiator able to work in a very fast-paced environment and adapt to situations. Collects accounts in compliance with all applicable regulations and internal performance standards in order to meet personal and team goal objectives. Thorough legal and business economics acumen and excellent interpersonal skills.
Preferred occupation:
DEBT COLLECTOR
Finance jobs
Preferred work location:
Pretoria / Tshwane
Gauteng
Contacts and general information about me
Residential location:
Pretoria / Tshwane
Gauteng
Telephone number:
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Email address:
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Work experience
Company name:
Hannes Gouws Attorneys inc.
What you did at this job position?:
Performed first party collections by making atleast 60 calls per day. Interpreting Data Plan course of action to recover owed money Locate and contact debtors Update system with confirm details with the customer. Negotiate payoff deadlines and payment arrangement with customer to increase debt collection and recovery amount. Handle customers' questions or complaints Identify gaps in the system and recommend solutions Build trust with debtors Update accountstatus and database regularly ( CACS, Ghost, SBSA Legal and internal excelspreadsheet). Comply with requirements when legal action is unavoidable Follow debtors collection process. Ensure proper and clear correspondence with customers including via phone, email and text. Ensure proper record is kept of all communication with debtors and relevant platforms. ( CACS, Ghost, SBSA Legal and internal excelspreadsheet). Plan and structure daily work to meet deadlines efficiently Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis Meet allrelevant debtors deadlines. Process payments on CACS update on Ghost, SBSA Legal and internal excel spreadsheet.. Follow up on clients payments
What you did at this job position?:
Legal &Pre-Legal CreditDebt collector Performed first party collections by making atleast 75 calls per day on an automated dialer. Followed strict guidelines providing 100% customer service. Ensure customer contact details in AJS System correct after confirming details with the customer. Negotiate payment arrangements with customers to increase debt collection. .Exceeded monthly goal collected per month. Helped customers with money management and payment plans. Weekly feedback of debtors outstanding and communicate with team leader on regular basis. Plan and structure daily work to meet dead efficiently. Process credit notes on AJS
Education
Educational institution:
Afrikaans Meisies High Pretoria
Educational qualification:
Educational qualification:
Secretarial and Computer course included flower arrangement, administration duties and typing.
Educational qualification:
Supply chain Management and Procurement
I could work:
Buyer, Procurement, Purchaser Logistics
Educational qualification:
Languages
Language
Speaking level
Understanding level
Writing level
Afrikaans
fluent
fluent
fluent
Understanding level
fluent
Computer knowledge
MS OFFICE Word
Microsoft Excel
Microsoft Outlook
AJS, SBSA LEGAL, CACS
Ghost practice
SBSA LEGLA
CACS
EMAIL
INTERNET.
Additional information
How much do you earn now: