Johannes Sibanyoni

Curriculum Vitae (CV)
Johannes Sibanyoni
What job i'm looking for? My positive points
I am currently looking for a job as a "System Administrator" , "Network Administrator" , "Server Administrator" and Senior Technician, I have very strong analytical skills. I will try to solve the problem's source not the problem.I will never hesitated to accept my failures.
Preferred occupation:
Network administrators
IT, computing jobs
Preferred work location:
Johannesburg
Gauteng
Contacts and general information about me
Day of birth:
1985-07-29 (39 years old)
Gender:
Male
Residential location:
Johannesburg
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2016.08 iki 2017.04
Company name:
Commercial ICT
You were working at::
Network administrators
Occupation:
Network Engineer
What you did at this job position?:
Escalate IT issues to the IT Manager where necessary Creation/deletion/management of objects, i.e. local user accounts, groups, workstations, servers, printers User administration (setup and maintaining account) Working under no supervision Quickly arrange repair for hardware in occasion of hardware failure Client visits for onsite maintenance to keep the clients happy Fiber optic installations Setting up emails on Android phones Support on VOIP (Yealink phones) Resetting domain user passwords Lock/unlock domain user accounts Exchange Management console Correction on email accounts and changing names Office 365 management Installing and Upgrades of Switches Installing OS on Server 2008 R2 & Server 2012 R2 Support up to my limited knowledge on Mac OS Cloning OS’s Setting up wireless ADSL routers Troubleshooting Sage Pastel app issues Firewall Installation & configuration Server 2008 & 2012 R2 domain setup Backup Monitoring Exchange Directory Configuring ADSL Routers
Working period:
nuo 2016.01 iki 2016.07
Company name:
VNS ( Vision Network Solutions)
You were working at::
Network administrators
Occupation:
System Administrator
What you did at this job position?:
Creation/deletion/management of objects, i.e. local user accounts, groups, workstations, servers, printers User administration (setup and maintaining account) Maintaining system Verify that peripherals are working properly Quickly arrange repair for hardware in occasion of hardware failure Monitor system performance Install software Create a backup and monitoring Monitor network communication Update system as soon as new version of OS and application software comes out Documentation in form of internal wiki User Domain password and identity management Resetting domain user passwords Lock/unlock domain user accounts Exchange Management console Correction on email accounts and changing names Office 365 management Installing Unmanaged Cisco, HP Switches and sometimes configuring basic setups Installing OS on Server 2008 R2 & Server 2012 R2 Limited knowledge on Mac OS & Linux. Cloning OS’s Setting up wireless ADS routers Troubleshooting Sage Pastel app issues Sonicwal traffic management Server 2008 & 2012 R2 installations and troubleshooting Backup Monitoring Exchange Directory Hyper V mounting and installation Configuring ADSL Routers
Working period:
nuo 2015.03 iki 2015.12
Company name:
Netsurit
You were working at::
Network administrators
Occupation:
Senior Onsite Support
What you did at this job position?:
Escalate IT issues to the IT Manager where necessary Lotus Notes Application Undertake small to medium-sized IT projects as instructed by the IT Manager Provide desktop and server support for clients Support and maintain MS Server/Desktops and MS Exchange Setting up and configuring new laptops and desktops Install authorized software to laptops and desktops Ensuring security and upgrades are applied and kept up to date on desktops and laptops Antivirus installation to all desktops and laptops Managing Hyper V for SAN and Virtual Servers Reporting faults and maintaining logs on servers, desktops and laptops Ensure all logs for equipment and users are maintained Ensuring all software purchased licensing is recorded and maintained Exchange server mailbox maintenance including archiving mailboxes Setting up new users and disabling expired accounts in accordance with HR requirements Setting up LAN printers remotely Remote Desktop support Supporting servers Monitor and maintain backup operations on site Support of MS programmes Manage computers report, Domain Controllers and Inactive Computers Account Creation – User Services Group Policy Creation/Troubleshooting – User Services Domain Trusts AV and security updates Password resets, basic MS Office questions, field initial calls, typically resolved on the phone during the initial call and working on Windows Server 2012, Windows Server 2008 R2 and Windows Server 2003 Modifying, adding and editing Emails on the Cloud Service Renaming User’s profile in the Active Directory Deletion of trust relationship Domain computers in the Active Directory Troubleshoot email and internet issues Checking connectivity on Cisco Switches and Cisco Routers to ensure that the LAN is up and running Setting up emails, Wi-Fi, installing, uninstalling and general troubleshooting on IPhone and Samsung S5/6 Support for top management (VIP) Manage and maintain PABX system and connectivity VMware Troubleshooting
Working period:
nuo 2014.04 iki 2014.11
Company name:
CEB Maintenance
You were working at::
Network administrators
Occupation:
Customer Engineer
What you did at this job position?:
Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities Configure and setup LAN and WAN, Troubleshooting malfunctions of network hardware and software applications Drivers installations on XP, Windows7 and Setup network printers. Domain & Active Directory Create and maintain regular statistic and documentation for all IT processes and procedures Troubleshooting a variety of computer issues Configuring computer networks Installing hardware and software systems Maintain log and/or list of required repairs and maintenance Provide network accounts and passwords as required Input and maintain IP addresses Install work stations Connect and set up hardware Load all required software Remote Desktop assistance Installing Hardware and Software on Servers Installing Network Printers and Local Printers Product Supported, HP, IBM, NCR and Toshiba Installation of Cisco Routers Active Directory Management & Exchange VMWare Installation and Management
Working period:
nuo 2009.05 iki 2013.10
Company name:
Dell Computers
You were working at::
Network administrators
Occupation:
Client Technical Support Senior Associate
What you did at this job position?:
RINCIPAL DUTIES, RESPONSIBILITIES& COMPETENCIES Provides first-level technical support on Dell supplied Workstations, Notebooks, Desktops and/or peripherals. Provides first-level technical support on Dell Supplied software and applications Provides collaborative technical support on non-Dell Supplied software, applications and hardware as prescribed within current service level statements of work. Identifies and resolves issues affecting customer client systems Uses troubleshooting techniques and tools to identify technical defects/issues Assumes a proactive role in technical support call avoidance by identifying known problems and documenting resolutions Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident Issues service calls in line with documented guidelines and procedures Clearly and concisely logs and tracks details of solutions provided to resolve customer issue (logs all ACD calls, emails and call-backs) maintaining and updating customer database in CRM tools Consistently performs to set KPI’s. Actively seeks and records customer email addresses on each instance of customer contact Escalates problems in line with documented procedures, as appropriate Maintains knowledge of Dell's product line and service offerings along with future industry products and technologies Attends required technical training sessions and makes effective use of assigned lab time Promotes the sale of any upgrade kits, Spare Parts and warranty upgrades. Process’s quotes and orders in line with Dell Sales process’s and standards. Complies with schedule adherence to ensure overall service level targets are achieved Supporting Hardware on Servers E-mail Support Provide service on Office 2007 Notebooks, User Profile Management. WAN, LAN/TCP, Wireless, 3G networking knowledge Working through of all software currently shipped with Dell client products with advanced knowledge of legacy operating systems: Windows XP; Windows Vista; Windows 7& Windows 8. Report Generation (on Sales / Quotes / Admin / Technical staff) Quotes (All types) to clients Dell Switches
Education
Educational period:
nuo 1999.01 iki 2003.12
Degree:
Grade 12 / Matric
Educational institution:
Tswasongu Secondary School
Educational qualification:
Matric Certificate
Educational period:
nuo 2006.02 iki 2008.11
Degree:
Diploma
Educational institution:
Cida ICT Academy
Educational qualification:
IT Diploma
Educational period:
nuo 2009.08 iki 2009.08
Degree:
Certificate
Educational institution:
Blue Print
Educational qualification:
Valuing Diversity, Time & Priority Management, Developing & Managing Yourself
Educational period:
nuo 2011.03 iki 2011.03
Degree:
Certificate
Educational institution:
Torque IT
Educational qualification:
CompTiA Server +
Educational period:
nuo 2013.03 iki 2013.03
Degree:
Certificate
Educational institution:
Torque IT
Educational qualification:
CCVP 640-461 (Cisco Certified Voice Profession)
Educational period:
nuo 2012.12 iki 2012.12
Degree:
Certificate
Educational institution:
Torque IT
Educational qualification:
Microsoft Windows 7
Educational period:
nuo 2013.03 iki 2013.03
Degree:
Certificate
Educational institution:
Jeppe College
Educational qualification:
ITIL Foundation in IT Service Management
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
fluent 
fluent 
very good 
isiZulu 
fluent 
fluent 
good 
Sesotho 
fluent 
fluent 
fluent 
Setswana 
fluent 
fluent 
fluent 
isiXhosa 
basic 
basic 
good 
Language 
English 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
very good 
Language 
isiZulu 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
good 
Language 
Sesotho 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
Setswana 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
isiXhosa 
Speaking level 
basic 
Understanding level 
basic 
Writing level 
good 
Computer knowledge
Service desk that provide basic technical support to the client's desktops & laptops via the phone, email and remote tools
- Issues that you will be required to troubleshoot include password resets, printer set up, troubleshooting account specific client applications, and basic diagnosing of the desktop/laptop software problems
Conferences, seminars
BLUE PRINT 27 August 2009 Valuing Diversity
BLUE PRINT 22 September 2009 Time & Priority Management
BLUE PRINT 13 & 14 October 2009 Developing & Managing Yourself
TORQUE IT 25 March 2011 CompTiA Server +
TORQUE IT 27 March 2013 CCVP 640-461 (Cisco Certified Voice Profession)
TORQUE IT 06 December 2012 Microsoft Windows 7
JEEPE COLLEGE 14 March 2013 ITIL Foundation in IT Service Management
Recommendations
Contact person:
Meriting Robalao
Occupation:
Team Leader
Company:
Netsurit
Telephone number:
0726022600
Contact person:
Naeem Khahn
Occupation:
Team Leader
Company:
CEB Maintenance
Telephone number:
0832736925
Contact person:
Oscar Apleni
Occupation:
Team Leader
Company:
Dell Computers
Telephone number:
0796976657
Contact person:
Arno
Occupation:
Team Leader
Company:
VNS
Telephone number:
0769723797
Additional information
Your hobbies:
Snooker
Swimming
Soccer
And going out 
Driver licenses:
EB Articulated Light Vehicle ≤ 3,500kg
Driver license from:
2011-04-00 (13 years)
Salary you wish:
20000 R per month
How much do you earn now:
16000 R per month
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