Juliet Mosimane

Curriculum Vitae (CV)
What job i'm looking for? My positive points
I am very jolly and an open mind person, am an outspoken human being who addresses issues at hand.
I am looking for a customer care or Administrator....i am very strong when it customer care department with experience of 18years and I intact well with customer/client which makes me feel more comfortable when dealing with different kinds of complains and follows when resolving the issues. i am very organised, dead line driven, staff managing is my passion, meeting goals, make sure month end reports are on time, manage to work under presser when needs be. I make sure my job excel all the times, willing to learn. I like to share new idea, I not afraid to ask if I am not sure about something to avoid making mistakes.
Preferred occupation:
Administrators
Administrative jobs
Preferred work location:
Johannesburg
Gauteng
Contacts and general information about me
Day of birth:
1975-11-05 (49 years old)
Gender:
Female
Residential location:
Johannesburg
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2002.06 iki 2019.08
Company name:
Multichoice
You were working at::
Customer care agent
Occupation:
Contact centre agent
What you did at this job position?:
Liaising with customer, handling complain, giving back feedback, informing about new products, making sure that service level is met, managing staff, dealing payment , dealing with social media queries also
Working period:
nuo 2000.07 iki 2002.05
Company name:
Unibank/Absa
You were working at::
Banking
Occupation:
Bank Administrator
What you did at this job position?:
Banking, administrating all books , back office, attending to walk ins clients,, assisting on self service machines, doing mont end reports, handling customer queries
Working period:
nuo 1998.01 iki 2000.06
Company name:
MCDonald's Fast Food Company
You were working at::
Restaurant managers
Occupation:
Assistant Manager
What you did at this job position?:
Managing staff, counting inventory, counting cash floats, receiving stock, handling customer's complains, make sure the restaurant offers good quality foods all times, health and safety is practice all times.
Working period:
nuo 1995.01 iki 1997.12
Company name:
Research International (Market Research Company)
You were working at::
Direct sales consultant
Occupation:
Moderator Face to Face Interviewer
What you did at this job position?:
New products promotions, Interviewing consumer about new products, giving feedback to our client, handling month end reports
Education
Educational period:
nuo 1994.01 iki 1994.12
Degree:
Grade 12 / Matric
Educational institution:
Knowledge Is Virtue Academy
Educational qualification:
Matriculated
Educational period:
nuo 1995.02 iki 1995.10
Degree:
Diploma
Educational institution:
Dameline
Educational qualification:
Diploma In Public Relations (Incomplete)
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
fluent 
fluent 
fluent 
Setswana 
fluent 
fluent 
fluent 
Afrikaans 
good 
basic 
good 
isiZulu 
good 
very good 
basic 
Language 
English 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
Setswana 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
Afrikaans 
Speaking level 
good 
Understanding level 
basic 
Writing level 
good 
Language 
isiZulu 
Speaking level 
good 
Understanding level 
very good 
Writing level 
basic 
Computer knowledge
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Excel
Microsoft Workspace
Project Management software
Office 365
Conferences, seminars
Multichoice courses..

Management leadership and understanding your staff in 2005 not sure of the dates.
Unisa in-house course: Business writing skills
Management skills
Accounting
Recommendations
Contact person:
Kgomotso Botsi
Occupation:
Manager
Telephone number:
0793155550
Additional information
Your hobbies:
Reading
Playing tennis
Playing golf
Running 
Driver licenses:
B Light Vehicle ≤ 3,500kg
Driver license from:
2000-00-00 (24 years)
Salary you wish:
15 000.00 R per month
How much do you earn now:
Retrenched R per month
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