Overseeing the staffs and checking if there are any irregularities in the work environment Supervisors give instructions to and oversee the work of other employees and may be charged with making sure great customer service is provided. Unlike managers, they do not typically have the responsibility of hiring or firing employees. Special Offer Try providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.