Knowledge Khayalakhe Ndlovu

Current duties:

 Implement the FSB consumer financial education projects efficiently and
effectively;
 Promote and facilitate consumer awareness and education by preparing and distributing consumer information;
 Implement community based consumer education programmes;
 Participate in road shows, radio interviews, financial wellness events, workshops and exhibitions;
 Capacitate consumer education officers in all provinces;
 Participate in programmes and activities in the provinces which requires regular travel;
 Liaise regularly with external stakeholders;
 Prepare proposals for areas of responsibility;
 Develop content for brochures;
 Conduct research in consumer financial education; and
 Write close up reports after completion of projects
 Draft Terms of references for appointment of service providers.
 Have input in the development of internal and external resources (brochures and pamphlets)
 Draft articles for internal publication

PROFESSIONAL SKILLS

 Ability to use different teaching methods to keep the audience engaged.
 Ability to conduct online research to support content.
 Exposed in depth to different themes within financial education
 Ability to create an interactive learning environment
 Ability to work independently and as a team
 Ability to create a consumer centered learning environment
 Patient, co-operative and perseverance

KEY COMPETENCIES AND SKILLS

 Report writing
 Stakeholder management
 Facilitation of projects and development plans
 Project Management
 Attention to detail
 Planning, organizing and implementing projects

PERSONAL ATTRIBUTES

 Excellent communication and interpersonal skills.
 Ability to operate effectively with a high level of autonomy.
 Non consensus thinking skills.
 Ability to show flexibility, initiative, and innovation when dealing with challenging situation.