• Management of health, safety and environmental compliance • Leading, training and developing the staff complement of 40 employees • Providing superior customer service in line with franchisor expectations • Generally ensuring compliance with franchise agreement, regulations and operating standards • Growing the business through optimization of the convenience store and acquisition of new business customers. • Manage the recruitment and selection process • Manage weekly rosters and timesheets • Support current and future business needs through the development, engagement, motivation and preservation of human capital • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. • Nurture a positive working environment• Oversee and manage a performance appraisal system that drives high performance• Assess training needs to apply and monitor training programs• Report to management and provide decision support through HR metrics• Ensure legal compliance throughout human resource management