Landi Mnguni

Curriculum Vitae (CV)
Landi Mnguni
What job i'm looking for? My positive points
Call Centre Agent and Receptionist position.
I have experience in the call center field and I believe I can excel in it. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join and I know that my skills and abilities suit well in the reception area.
During my role at a company I worked for as call center agent, I was in charge of handling customer questions and concerns in a timely and efficient manner. By providing impeccable service to clients I was able to spread enthusiasm and word of mouth across the community.
I take pride in conducting myself in a professional manner when representing the company. I throughout thoroughly enjoy getting to know customers and figuring out how best to serve their needs
Preferred occupation:
Call Centre agent
Administrative jobs
Receptionist
Administrative jobs
Preferred work location:
Johannesburg
Gauteng
Contacts and general information about me
Day of birth:
1999-05-27 (25 years old)
Gender:
Female
Residential location:
East Rand
Gauteng
Telephone number:
Information is available only for registered users.
Sign in
Email address:
Information is available only for registered users.
Sign in
Work experience
Working period:
nuo 2021.11 iki 2022.08
Company name:
Masimini Primary School
You were working at::
Other jobs
Occupation:
School assistant
What you did at this job position?:
• I helped the learners with their school work. • I assisted teachers with mostly their admin work. • Prepared and filed documents for both teachers and learners. • Handled school related calls for teachers.
Working period:
nuo 2019.03 iki 2019.09
Company name:
Connecticut
You were working at::
Call Centre agent
Occupation:
Call Center Agent
What you did at this job position?:
I did an Inbound call center agent mini course and training. • I used to handle incoming calls from clients and customers. • I handled questions and enquiries from customers about the company and service. • Provided information and handled complaints regarding the company and services.
Education
Educational period:
nuo 2019.03 iki dabar
Educational period:
nuo 2013.01 iki 2017.12
Degree:
Grade 12 / Matric
Educational institution:
Phulong Secondary School
Educational qualification:
Matric
I could work:
Yes
Educational period:
nuo 2020.06 iki 2020.08
Degree:
Certificate
Educational institution:
Revolution media
Educational qualification:
Film and Television certificate
I could work:
Yes
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
fluent 
fluent 
fluent 
isiZulu 
fluent 
fluent 
fluent 
Language 
English 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
isiZulu 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Computer knowledge
MS Office. Word, Excel, Outlook, Powerpoint, Access. Google Drive, Docs, Drive, Forms, Gmail, Spreadsheets. Open Office, pivot tables, vertical lookups, macros.Email. Outlook, Gmail, mail merge, filters, folder
Recommendations
Contact person:
Nicholas Ndlela
Occupation:
Principal
Company:
Masimini Primary School
Telephone number:
0117364204
Additional information
Your hobbies:
*Reading
* Writing
* Listening and analyzing music
* Cooking and Baking 
Driver licenses:
None
Salary you wish:
R12000-R15000 R per month
How much do you earn now:
R0 R per month
Offer a job
Save cv