CV database 215
Lesego Monageng
Curriculum Vitae (CV)
What job i'm looking for? My positive points
Looking for an administrative job, data entry and customer service agent.
I have experience as the first point of contact to walk in clients to handle enquiries and queries. My role also includes contacting debtors to inform them of their debt and negotiate and suggest payment plans. I handle email and telephonic correspondence with clients.
Additionally, I have expertise in data capturing, query resolution and liaising with internal departments. I have excellent written and verbal communication skills. My organized nature, interpersonal skills and the ability to build and maintain good working relations.
I am always willing to learn relevant and favorable qualities to perform a job effectively.
It is my aim to be part of a successful team that is directly involved in making the organization a success.
I have experience as the first point of contact to walk in clients to handle enquiries and queries. My role also includes contacting debtors to inform them of their debt and negotiate and suggest payment plans. I handle email and telephonic correspondence with clients.
Additionally, I have expertise in data capturing, query resolution and liaising with internal departments. I have excellent written and verbal communication skills. My organized nature, interpersonal skills and the ability to build and maintain good working relations.
I am always willing to learn relevant and favorable qualities to perform a job effectively.
It is my aim to be part of a successful team that is directly involved in making the organization a success.
Preferred occupation:
Customer care agent
Administrative jobs
Administrative jobs
Preferred work location:
Johannesburg
Gauteng
Gauteng
Contacts and general information about me
Day of birth:
1993-11-28 (31 years old)
Gender:
Female
Residential location:
Sedibeng
Gauteng
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2021.07 iki 2022.12
Company name:
Emfuleni Local Municipality
You were working at::
Customer care agent
Occupation:
Intern
What you did at this job position?:
First point of contact to walk-in clients. Handling general inquiries. Answering inbound calls and emails. Data capturing. Receiving, managing, and escalating queries. Liaising and following up with relevant personnel to resolve queries. Compiling paperwork for financial processes.
Working period:
nuo 2023.01 iki dabar
Company name:
BTF Global
You were working at::
Administrators
Occupation:
Consultant
What you did at this job position?:
Logging disputes and escalating them to the relevant resolution personnel. Timeously provide feedback correspondence to customers. Preparation of progress and monthly reports for assignments engaged in. Filling of supporting documents and other information. Data analysis and capturing of various financial and non-financial data. Subordinate support on various internal and external projects. Contacting debtors to inform them of their debt. Negotiate payment plans with debtors. Invoicing and following up on payments Sending and receiving correspondence via email. Handling confidential information with discretion. Tracing debtors via tracing tools.
Education
Educational period:
nuo 2016.07 iki 2017.12
Educational institution:
Sedibeng TVET College
Educational qualification:
N6 Human Resources Management
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
fluent
fluent
Afrikaans
good
good
good
Language
English
Speaking level
fluent
Understanding level
fluent
Writing level
fluent
Language
Afrikaans
Speaking level
good
Understanding level
good
Writing level
good
Computer knowledge
Microsoft Office Suite. Database Software
Recommendations
Contact person:
Elaine Mabena
Occupation:
Managing Consultant
Company:
BTF Global
Telephone number:
0648761535
Email address:
elainem@btfglobal.co.za
Additional information
Driver licenses:
C1 Heavy Vehicle 3,500kg - 16,000kg
Driver license from:
2018-08-00 (6 years)
Salary you wish:
18000 R per month
How much do you earn now:
14000 R per month
Suitable candidate? Offer a job
Lesego Monageng
31 years old
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