Mark Nenge

I'm looking for any IT related job
- Excellent customer service skills, with a focus on providing timely and effective technical support
- Proficient in troubleshooting hardware and software issues for end-users
- Experience in diagnosing and resolving network connectivity problems
- Knowledge of operating systems such as Windows, macOS, and Linux
- Familiarity with remote desktop tools and ticketing systems
- Ability to explain technical concepts to non-technical users in a clear and concise manner
- Strong problem-solving and analytical skills to identify and resolve technical issues
- Ability to prioritize and manage multiple support requests simultaneously