Delivery of friendly, quick, accurate and customer serviceAssist clients regarding, but not limited to the following: Personal information, address and other details; Cheque books; Debit orders; Stop payments; ATM, debit and credit cards; PIN related queries; Issuing statements and account information; Educate customers on the Bank's procedures and security requirements, including Customer Acceptance Screening Application (CASA) and Financial Intelligence Centre Act (FICA); Adhere to Absa policies and procedures when processing client requests; Adhere to legislation and regulatory requirements, including Financial Information Centre Act (FICA), Code of Banking Practice and Money Laundering; Adhere to all audit requirements; To be updated and informed of banking products and services;