Mmapule Irene Mlangeni

Curriculum Vitae (CV)
Mmapule Irene Mlangeni
What job i'm looking for? My positive points
I am 34 years old lady looking for a customer service position and believe that this opportunity will enable me to gain necessary experience.

I have a Certification in PC Engineering and Data Capturing. I understand that the quality of customer service is essential to a successful company.
I have excellent communication skills both oral and written, multitasking and customer service experience. I have proficient in MS Office and other computer programs.
I have worked various customer service roles over the course of my career for over 7 years. I have worked as customer service agent at the call centre, bank customer service clerk and bank Teller. I enjoyed the frequent contact I had with customers and the role I played in solving their problems and strategic business development.
I am an energetic worker who is able to give as much effort and dedication. I have a driver’s license and own transportation.

Kindly would like to thank you for taking the time to consider my application, and I hope to hear from you in the near future.
I am available during work hours at 063 133 5001.
Thank you
Preferred occupation:
Generals
General jobs
Preferred work location:
Sedibeng
Gauteng
Johannesburg
Gauteng
Pretoria / Tshwane
Gauteng
East Rand
Gauteng
Contacts and general information about me
Day of birth:
1989-02-16 (35 years old)
Gender:
Female
Residential location:
Sedibeng
Gauteng
Telephone number:
Information is available only for registered users.
Sign in
Email address:
Information is available only for registered users.
Sign in
Work experience
Working period:
nuo 2008.12 iki 2008.12
Company name:
Standardbank
You were working at::
Banking
Occupation:
ATM Demonstrator
What you did at this job position?:
ATM WITHDRAWALS, TRANSFERS, DEPOSITS, PRINTING STATEMENTS,CHECKING BALANCES
Working period:
nuo 2009.05 iki 2010.07
Company name:
Sibize
You were working at::
Call Centre agent
Occupation:
License Bookings
What you did at this job position?:
Inbound call, transferring from different departments, learniners and drivers licenses.
Working period:
nuo 2010.11 iki 2016.09
Company name:
ABSA Bank
You were working at::
Banking
Occupation:
Customer service clerk and Teller
What you did at this job position?:
Delivery of friendly, quick, accurate and customer serviceAssist clients regarding, but not limited to the following:  Personal information, address and other details; Cheque books; Debit orders; Stop payments;  ATM, debit and credit cards;  PIN related queries; Issuing statements and account information;  Educate customers on the Bank's procedures and security requirements, including Customer Acceptance Screening Application (CASA) and Financial Intelligence Centre Act (FICA); Adhere to Absa policies and procedures when processing client requests; Adhere to legislation and regulatory requirements, including Financial Information Centre Act (FICA), Code of Banking Practice and Money Laundering; Adhere to all audit requirements; To be updated and informed of banking products and services;
Education
Educational period:
nuo 2002.01 iki 2006.12
Degree:
Grade 12 / Matric
Educational institution:
Rutasetjhaba Seconday school
Educational qualification:
Metric Certification
Educational period:
nuo 2007.02 iki 2008.02
Degree:
Certificate
Educational institution:
PC Training and Business College
Educational qualification:
PC Engineering Certificate
Educational period:
nuo 2009.05 iki 2009.05
Degree:
Certificate
Educational institution:
Quest Computer Skills Centre
Educational qualification:
Data Capturing Certificate
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
fluent 
fluent 
fluent 
Sesotho 
fluent 
fluent 
fluent 
isiZulu 
fluent 
fluent 
fluent 
Language 
English 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
Sesotho 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
isiZulu 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Recommendations
Contact person:
Xoliswa Voko
Occupation:
Host
Company:
ABSA Bank
Telephone number:
+27 (79) 367-5611
Contact person:
Phumzile Shabalala
Occupation:
Customer service clerk
Company:
ABSA Bank
Telephone number:
+27 (73) 274-8206
Contact person:
Lorna Masemola
Occupation:
Agent
Company:
Real Estate’s
Telephone number:
(073) 047-0375
Additional information
Your hobbies:
reading books, writing, cooking, traveling and mind task games 
Driver licenses:
B Light Vehicle ≤ 3,500kg
Salary you wish:
7000 R per month
How much do you earn now:
3000 R per month
Offer a job
Save cv