CV database 216
Mnguni Chesale
Curriculum Vitae (CV)
What job i'm looking for? My positive points
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Preferred occupation:
Computer technician
IT, computing jobs
IT, computing jobs
Technical Support Consultant
Other jobs
Other jobs
International Customer Service AgentRetention
Other jobs
Other jobs
Preferred work location:
Johannesburg
Gauteng
Gauteng
Durban City
KwaZulu-Natal
KwaZulu-Natal
Contacts and general information about me
Day of birth:
2000-04-11 (24 years old)
Gender:
Male
Residential location:
Johannesburg
Gauteng
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2020.03 iki 2021.12
Company name:
Alton Bytes People Solutions
You were working at::
Network administrators
Occupation:
Remote IT Technician (FTTH)
What you did at this job position?:
PROCESS FTTH (FIBER TO THE HOME) CUSTOMER SERVICE AND TECHNICAL SERVICES ENQUIRIES -PROVIDE END TO END SERVICES REMOTELY TROUBLESHOOT CUSTOMER'S FIBER SERVICES
Working period:
nuo 2022.02 iki 2022.04
Company name:
Merchants CX (Comcast)
You were working at::
Jobs abroad
Occupation:
International Billing Agent (promoted)
What you did at this job position?:
Send invoices and account updates to International clients. Keep an accurate record of client accounts and outstanding balances. Receive, sort, and track incoming payments. Validate debit accounts to ensure the credibility of payments. Issue receipts for received payments Uselling
Working period:
nuo 2022.05 iki 2022.09
Company name:
Merchants CX (Comcast)
You were working at::
Jobs abroad
Occupation:
International Retentions Agent
What you did at this job position?:
Communicating with international customers and support staff. Collecting data about customer service trends. Recording and responding to customer complaints. Developing strategies to retain customers. Measuring key performance metrics related to churn and retention efforts. Upselling
Education
Educational period:
nuo 2019.02 iki 2019.11
Degree:
Grade 12 / Matric
Educational institution:
Funda Community College
Educational qualification:
Matric
I could work:
Yes
Educational period:
nuo 2020.02 iki 2021.02
Degree:
Certificate
Educational institution:
Altron Bytes People Solutions
Educational qualification:
NQF level 4 FET Information Technology: Technical Support
I could work:
Yes
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
fluent
fluent
Afrikaans
good
very good
good
Language
English
Speaking level
fluent
Understanding level
fluent
Writing level
fluent
Language
Afrikaans
Speaking level
good
Understanding level
very good
Writing level
good
Computer knowledge
.
Recommendations
Contact person:
Thabo Thobejane
Occupation:
IT support supervisor
Company:
Alton Bytes People Solutions
Telephone number:
0723089594
Email address:
Thabo.Thobejane@altron.com
Contact person:
Thulani Dlamini
Occupation:
Contact Center Team Leader
Company:
Merchants CX (Comcast)
Telephone number:
0605557262
Email address:
Thulani.Dlamini@merchantscx.com
Additional information
Salary you wish:
R20000 R per month
Suitable candidate? Offer a job
Mnguni Chesale
24 years old
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