Mpho Mudzusi

Curriculum Vitae (CV)
What job i'm looking for? My positive points
I am one of a kind! I have unique thinking skills and am able to think out of the box. I love working with people and fit in wherever I go. I have the ability to make friends and ease into any job position I find myself in. I am a fast learner and am able to complete tasks effectively and efficiently. When I see an opportunity to grow, I eagerly seize it with both hands. I believe that I am and will be a valuable contribution to any company, because I do not give up!
Preferred occupation:
IT support Technician
IT, computing jobs
IT Consultant
IT, computing jobs
Desktop Support Technician
IT, computing jobs
Preferred work location:
Johannesburg
Gauteng
Contacts and general information about me
Gender:
Male
Residential location:
Johannesburg
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2016.06 iki dabar
Company name:
LM Mantsha Attorneys
Occupation:
IT Support Technician
What you did at this job position?:
Provide General IT support and maintenance to all users; Troubleshooting and resolving user related IT issues; This includes installing, diagnosing, repairing, maintaining and upgrading all end user hardware and software; Troubleshooting TCP/IP networks, adsl, routers, email, printing issues, antivirus and other peripherals; Assisting with PC / Connectivity setup for new employees (office and contract based); Install application programs requested by the user; Assists with the moving of computer equipment.
Working period:
nuo 2012.10 iki 2014.03
Company name:
Dimension Data
Occupation:
IT Consultant
What you did at this job position?:
Liaise with all IT Technician and users on issues related to the project; Advising IT Technician on how to use information technology in order to meet their business objectives or overcome problems; Improve the structure and efficiency of IT systems; Maintaining registers of equipment and users; Managing Technical issue register; Ensures that the Daily and Weekly IT checklist is done according to responsibilities; Carry out work of migration using SCCM and Altiris Deployment Server; Install, configure and upgrade MS Windows 7 (OS) and MS Office 2010; Install and upgrade Anti-Virus and ensuring that the Anti-Virus is up to date to all users; Install or Deploy application programs requested by the user; Install and configure Check Point VPN-1 Secure Client and Citrix CAG/receiver; Creating new user accounts and mailboxes on Exchange and Active Directory; Troubleshooting TCP/IP networks, Wi-Fi, email, 3G card, telephone, fax, printing issues, antivirus and other peripherals; Provide post migration support and walk-floor to all Windows 7 Migration users; Provide remote and telephonic assistance; Respond to and diagnose a wide range of more complex problems through discussions with users; Ensures that user’s computer related problems are dealt with as quickly and effectively as possible; Follow up with users; Escalate difficult problems to higher level of support.
Working period:
nuo 2011.11 iki 2012.03
Company name:
Standard Bank
Occupation:
Desktop Support Technician
What you did at this job position?:
Set-up user’s with a new Laptop; Back-up and restore user’s data, using DAD tool crossover cable; Creating new user accounts and mailboxes on Exchange and Active Directory; Install and configure various Applications: SAP; putty; IBM 3270; Home Loan OS2; Remedy; OCS; Workflow; Altiris client service and Right fax; Installing, configuring and connecting 3G Card and Check Point VPN-1 Secure Client; Set-up and provide support on Local and WI-FI Network; Configuring Microsoft Outlook 2007/2010 and mapping user’s personal folders; Mapping network share drives and printers; Escalating problems to higher tier technicians where applicable.
Working period:
nuo 2008.09 iki 2010.03
Company name:
Department of Finance
Occupation:
Desktop Support Technician
What you did at this job position?:
Manage user’s calls using CA Unicenter IT Service Management; Creating new user accounts and mailboxes on Exchange and Active Directory; Respond to users calls, diagnose, solve, document, and report a wide range of problems; Installing, configuring and repairing of Microsoft windows operating systems and Microsoft office and as well as installing relevant hardware drivers; Installing and configuring the following application: Citrix Metaframe; BAS; PERSAL; SAP; Docktrack; Teammate and Right fax; Installing, configuring and connecting 3G Card and Virtual private network; Configuring, connecting and repairing local and WI-FI network; Configuring and repairing Microsoft Outlook 2003/2007 and mapping user’s personal folders; Installing and updating Symantec end point version 11 Antivirus software; Mapping network share drives and printers; Assists with the moving of computer equipment.
Education
Educational period:
nuo 2009.01 iki 2010.11
Degree:
Certificate
Educational institution:
Promentric Testing Center
Educational qualification:
MIcrosoft Certified System Administrator
I could work:
As Desktop Support Techncian
Educational period:
nuo 2007.02 iki 2008.12
Degree:
Certificate
Educational institution:
Boston Technology Campus
Educational qualification:
System Development NQF Level 5
I could work:
Application Support
Educational period:
nuo 2014.09 iki 2014.12
Degree:
Certificate
Educational institution:
Central Johannesburg College
Educational qualification:
International Computer Driving Licence
I could work:
End user support
Languages
Language 
Speaking level 
Understanding level 
Writing level 
Tshivenda 
very good 
very good 
very good 
English 
very good 
very good 
very good 
isiZulu 
good 
good 
fluent 
Sesotho 
good 
good 
fluent 
Language 
Tshivenda 
Speaking level 
very good 
Understanding level 
very good 
Writing level 
very good 
Language 
English 
Speaking level 
very good 
Understanding level 
very good 
Writing level 
very good 
Language 
isiZulu 
Speaking level 
good 
Understanding level 
good 
Writing level 
fluent 
Language 
Sesotho 
Speaking level 
good 
Understanding level 
good 
Writing level 
fluent 
Computer knowledge
Microsoft Windows Operating System
Microsoft Office
Citrix Metaframe
Citrix Gateway
Virtual Private Network
Banking Application
SAP
Local Area Network
WI-FI
Server
Printers
Active Directory
Microsoft Lync
Microsoft Communicator
Installation and configuration
Recommendations
Contact person:
Luambo Phalandwa
Occupation:
Desktop Technician
Company:
Department of Finance
Telephone number:
0782822428
Email address:
luambo.phalandwa@gauteng.gov.za
Contact person:
Tshilidzi Phaswa
Occupation:
Desktop Technician
Company:
Department of Transport
Telephone number:
0737627780
Email address:
tshilidzi.phaswa@gauteng.gov.za
Contact person:
Calvin Mdluli
Occupation:
IT Support Technician
Company:
TCM
Telephone number:
0839578255
Email address:
calvin.mdluli@standardbank.co.za
Additional information
Your hobbies:
Watching News and Documentary
Playing Soccer 
Driver licenses:
B Light Vehicle ≤ 3,500kg
Driver license from:
2013-06-00 (11 years)
Salary you wish:
R8000 R per month
How much do you earn now:
R7000 R per month
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