Welcoming guests and provides them with the information and services of the Lounge, Dealt with their complaints immediately, Maintaining the management of the Reception area, opening and closing of the Lounge was one of our strong duties, Receives cash and reckon each transaction daily, Responsible for the incoming and outgoing phone calls and mails, Incharge of controlling access of guests in the Lounge as per Airline preferences, Maintain general oversight and accuracy of the records filled, cleanliness of the Reception area was essential.