Philile Happines Mhlongo

Proactively identity new business opportunities. Actively &
Effectively market the company, its products/services to ensure
busines growth. Supports & motivates the Team to drive sales,
service & all the company products. Effectively communicate & set
clear expectations on targets required. Manage & supervise the
team through effective performance appraisals. Implement/handle
disciplinery issues.Conduct manager reviews ensure adherence on
company policies/ procedures and values. Ensures that the team
follows processes on company compliance for audit-purposes.
Ensures that the team is properly trained and developed through
talent management, ongoing formal & informal training & coaching
& shoulder to shoulder training, using effective development plans
focused on both hard & soft skills.Ability to train and develop
employees
Ability to work independently and effectively in a pressurized
environment. High attention to detail. Liaising with different
departments to ensure that monthly reporting is done on time &
that budgets are met & costs kept at minimum. Training coordinating
& scheduling as per company policies. Maintains branch operations
through effective expense & cost management in support of branch
profitability. Ensures that all resources, systems & equipment are in
place & functional. Achieve superior customer service & client
centric behavior through resolving client queries & complaints
professionally & in real-time. Professionally manage relationships
with internal and external clients.
Management, Planning, leadership and organizing skills. Excellent
customer & Interpersonal skills. Good communicationskills. Assertive
and analytical thinking. Organizational skills & attention to detail.
Training and development & the ability to prioritize tasks, delegating
when appropriate, Computer skills, Microsoft Office , Microsoft
Excel, Spreadsheet, SAP software.