Phumzile Shikwambana

Curriculum Vitae (CV)

What job i'm looking for? My positive points

I am looking for call centre vacancy (inbound or outbound) especially on retentions or customer care environment because i'm more experienced on that

Preferred occupation:

Agents
Sales jobs

Preferred work location:

Johannesburg
Gauteng

Contacts and general information about me

Day of birth:

1981-03-07 (43 years old)

Gender:

Female

Residential location:

Johannesburg
Gauteng

Telephone number:

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Email address:

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Work experience

Working period:

nuo 2014.01 iki 2020.09

Company name:

Bytes peoples solutions

You were working at::

Agents

Occupation:

retentions consultant

What you did at this job position?:

Retaining vodacom customer who want to cancel their phone contracts (inbound and outbound)

Education

Educational period:

nuo 2001.01 iki 2001.12

Degree:

Grade 12 / Matric

Educational institution:

Matric Study Project (Maspro)

Educational qualification:

Senior Certificate

I could work:

yes

Languages

Language

Speaking level

Understanding level

Writing level

English

fluent

very good

Language

English

Speaking level

fluent

Understanding level

fluent

Writing level

very good

Computer knowledge

End-user

Conferences, seminars

-Leadership skills programme
-Child abuse programme

Recommendations

Contact person:

Tshedza Ramavhale

Occupation:

Team leader

Company:

Bytes Peoples Solutions

Telephone number:

0762121677

Email address:

tshedza.ramavhale@altron.com

Additional information

Your hobbies:

Reading and attending workshops

Driver licenses:

None

Salary you wish:

15000 R per month

How much do you earn now:

15000 R per month

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