I am an experienced IT Technical Support Specialist with IT/Project and Service Delivery management with varied industry experience. I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various server, desktop, network operations, hardware, and software. I possesses a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Moreover, as an IT Service Delivery champion, I find it easy to multi-task and enjoys challenges, and continually stays abreast of the latest advancements in the IT field. I have excellent people and problem-solving skills and can easily provide optimum support to IT operations. I am a self-starter and excels at IT management, Project management and Relationship management. As a natural leader, I am able to operate as part of the team, ensuring peak performance and optimised required outputs. My electronic engineering experience compliments my information technology experience with logistics management, allows me a competitive understanding and provision at greater levels of insight. I have experience in government systems, systems development, banking systems and corporate IT systems, wireless, cloud networks, networking, WANS, regulations and international standards. I also worked abroad on projects which were successful. I would welcome the opportunity to be interviewed for a role. Thank you for your time and consideration.