CV database 128
Quan Goeda
Curriculum Vitae (CV)
What job i'm looking for? My positive points
Hi
To whom it may concern.
I am a detail-oriented professional with a solid background in data capturing and a passion for providing exceptional customer support. In my previous role, I efficiently managed data entry tasks, ensuring accuracy and completeness while meeting tight deadlines.
My adeptness at handling data intricacies alongside my commitment to exceptional customer experiences positions me to excel in roles where precision and client interaction intersect.
I am currently pursuing CompTIA's A+ certification and have plans to advance my skills by achieving N+ and Security+ certifications. This will enable me to explore diverse opportunities within a company.
I'm particularly interested in roles involving chat/email support, data capturing, and other IT-related fields.
Thank you for considering my qualifications. I'm excited about the potential to contribute my skills. Looking forward to the possibility of discussing how I can add value to your company.
Warmest regards,
Quan
To whom it may concern.
I am a detail-oriented professional with a solid background in data capturing and a passion for providing exceptional customer support. In my previous role, I efficiently managed data entry tasks, ensuring accuracy and completeness while meeting tight deadlines.
My adeptness at handling data intricacies alongside my commitment to exceptional customer experiences positions me to excel in roles where precision and client interaction intersect.
I am currently pursuing CompTIA's A+ certification and have plans to advance my skills by achieving N+ and Security+ certifications. This will enable me to explore diverse opportunities within a company.
I'm particularly interested in roles involving chat/email support, data capturing, and other IT-related fields.
Thank you for considering my qualifications. I'm excited about the potential to contribute my skills. Looking forward to the possibility of discussing how I can add value to your company.
Warmest regards,
Quan
Preferred occupation:
Online data processor
IT, computing jobs
IT, computing jobs
Preferred work location:
Remote
Western Cape
Western Cape
Cape Town
Western Cape
Western Cape
Contacts and general information about me
Day of birth:
1997-11-29 (26 years old)
Gender:
Male
Residential location:
Cape Town
Western Cape
Western Cape
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2015.01 iki 2015.11
Company name:
Ukhoseleko Security Systems, Cape Town
You were working at::
Computer technician
Occupation:
On-site Help Desk
What you did at this job position?:
Fixing/Repairing computers, Installation of software, Upgrading computers and Troubleshooting internal issues.
Working period:
nuo 2016.05 iki 2016.09
Company name:
Woolworths
You were working at::
Store person
Occupation:
Replenisher
What you did at this job position?:
Restocking of products and Assisting customers in-store
Working period:
nuo 2016.09 iki 2019.04
Company name:
Amazon Development Centre, Cape Town
You were working at::
Customer care agent
Occupation:
Charge Inquiries, Account Security, Digital Support
What you did at this job position?:
Dealing with and locating unauthorized/fraudulent charges. Preventing unauthorized access to accounts. Troubleshooting of all Amazon's devices with customers.
Working period:
nuo 2018.08 iki 2018.09
Company name:
Takealot, Cape Town
You were working at::
Customer care agent
Occupation:
Online shopping assistant
What you did at this job position?:
Assistance with queries involving orders. Dealing with and resolving tickets.
Working period:
nuo 2019.12 iki 2022.03
Company name:
DigiCert, Cape Town
You were working at::
Online data processor
Occupation:
Authentication Analyst
What you did at this job position?:
Validating information of major global organizations/clients. Confirming their authorization to request SSL certificates. Emails/Chats/Phones/Data Processing
Working period:
nuo 2022.03 iki 2022.05
Company name:
Officium Labs, Inc (rebranded to Arise Gaming), Cape Town
You were working at::
Computer technician
Occupation:
Player Account Manager
What you did at this job position?:
Game Support, Providing Troubleshooting, and Educating on Game mechanics and processes. All done via a ticketing system. Reason for retrenchment: Rebranding / Project downsize
Working period:
nuo 2022.08 iki 2023.07
Company name:
Schedule Engine, Cape Town
You were working at::
Customer care agent
Occupation:
Live Service Agent
What you did at this job position?:
Capturing data accurately. Assisting Customers with bookings. Handing over relevant data to clients
Education
Educational period:
nuo 2010.01 iki 2015.12
Degree:
Grade 12 / Matric
Educational institution:
De Kuilen High School, Cape Town
Educational qualification:
Matric Certificate
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
fluent
fluent
Afrikaans
basic
good
basic
Language
English
Speaking level
fluent
Understanding level
fluent
Writing level
fluent
Language
Afrikaans
Speaking level
basic
Understanding level
good
Writing level
basic
Computer knowledge
I am proficient in:
Microsoft Office Suite
Salesforce
Zendesk
Windows operating system
I've used many different types of software, and I've done quite a bit of troubleshooting for many of the issues I've encountered over the years on my desktop.
My average WPM is 80+ and my accuracy average is around 97%+.
Microsoft Office Suite
Salesforce
Zendesk
Windows operating system
I've used many different types of software, and I've done quite a bit of troubleshooting for many of the issues I've encountered over the years on my desktop.
My average WPM is 80+ and my accuracy average is around 97%+.
Recommendations
Contact person:
Saadiq Salie
Occupation:
Team Manager
Company:
Amazon Development Centre, Cape Town
Telephone number:
0849048058
Email address:
salies@amazon.com
Contact person:
Karen
Occupation:
Live Services Manager
Company:
Schedule Engine
Telephone number:
0670526417
Additional information
Your hobbies:
Gaming
Content Creation
Music
Content Creation
Music
Driver licenses:
None
Salary you wish:
17000+ R per month
Suitable candidate? Offer a job
Quan Goeda
26 years old
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