What job i'm looking for? My positive points
I am looking for a Manager Position in any Travel related sector / Travel office of any organization .
I have been working in Travel Agencies for more than 14 years however it will be great for me if I can explore this tourism or Travel industry to another level by getting assistance for find a job in other sector of this industry like Embassy , State own companies , parastatals , government and other sectors of the economy that have opportunities of me to serve and assist the people of South Africa and abroad .
I am highly qualified with National Diploma in Tourism and BA degree Human social and studies ) in Public Administration and Communication facilitation) .
My principle of life is to respect my Job and also to abide by the rules and regulations of each organization for the benefit of humanity and self .
All of that is achieved by observing all protocols stated and by doing the right things ( integrity ) at all times guided by the spirit of ubuntu and the all mighty god .
Preferred occupation:
Office manager
Other jobs
Manager at Travel office Tourism
Other jobs
Preferred work location:
Pretoria / Tshwane
Gauteng
Johannesburg
Gauteng
Contacts and general information about me
Day of birth:
1977-10-25 (47 years old)
Residential location:
Pretoria / Tshwane
Gauteng
Telephone number:
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Email address:
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Work experience
What you did at this job position?:
Work Experience Position : Operations Manager (Afterhours division) Employer : Travel with Flair Duration : From April 2014 until March 2017 & 01 April 2019 Until 31 July 2020. Total Duration : From December 2007-31 July 2020 (working for Travel with flair) MY RESPONSIBILITIES AS AFTERHOURS MANAGER - Managing and monitoring of consultants - Conflict management and resolution strategy for clients and consultants - Managing all offices of Travel with flair (national) and assist to process all travel requirements afterhours - Liaise with all departments of the company: in houses, finance, sales and marketing, human resources, and key account management - Control Galileo and travel software to align with company policy - Participate in the strategic planning and competitive positioning of the business, supplier relations and negotiations - Managing and monitoring support staff functions and performance. - Work with directors and other managers from different offices of travel with flair to bring about a quality control system to ensure that high customer satisfaction and rapid turnaround times. - Provide strategic leadership and direction with respect to policies and procedures related to Travel with flair afterhours department - Handling of queries and complaints from suppliers, negotiating and referring them to different division in our organization to enhance best service delivery. : Transnet Operational Manager (TCC and TFR) : Travel with Flair : From 01 March 2017 until 31 March 2019 MY RESPONSIBILITIES AS TRANSNET OPERATIONAL MANAGER - Managing and co-ordinate all programs of the office. - Drafting reports for Manco (management meeting) to discuss with other Managers. - Conducting Operational meetings with clients and conduct meetings internally. - Guide clients with Transnet Travel policies (processes and procedures). - Conducting meeting with different departments of Transnet to discuss Service level agreement regarding compliance. - Organizing meetings with Transnet and establishments in different regions to choose accommodation for book offs. - Negotiates rates with suppliers on behalf of our client Transnet (to get cheapest Available rate that can save cost for their organization) - Participate in the strategic planning and competitive positioning of the business, supplier relations and negotiations - Managing and monitoring support staff functions and performance. - Work with directors and other managers from different offices of travel with flair to bring about a quality control system to ensure that high customer satisfaction and rapid turnaround times. - Provide strategic leadership and direction with respect to policies and procedures related to Travel with flair afterhours department - Handling of queries and complaints from suppliers, negotiating and referring them to different division in our organization to enhance best service delivery Position : Team Leader (Department of Justice and Constitutional development) (Junior Management) Employer : Travel with flair Duration : From Dec 2007until March 2014 PURPOSE OF THE JOB To render travel services to clients Jobs objective of a Travel Advisor - Receive and execute the required travel bookings in terms of the approved travel request - Make domestic flights reservations and also assist with international reservations - Make car reservations - Make accommodation reservations - Provide preliminary flight details and bookings - Executive general admin duties - Executive and hoc tasks as allocated - Domestic refunds - Re-issue and re-routing of tickets - Revalidation of issued tickets (domestic and international) MY RESPONSIBILITIES AS A TEAM LEADER To ensure customer satisfaction, enhance profitability, and be able to manage and assist the consultants with their workflow. Key performance areas: - Provide guidance to consultants in issuing tickets, insurance, exchange and other related travelling documents - Monitor the ques and communicate with consultants for any other changes within the travelling industries - Ensures that consultants are using the right negotiated deals with all preferred suppliers - Monitor the response time to the clients i.e. respond within two hours after receiving the request - Handle the VIP list for Department of Justice - Print the voucher registration list daily/before 09:00 to give to the consultants and make sure that they submit orders/VA26 before 10:00 - Distribute query and L- accounts to the consultants
What you did at this job position?:
What you did at this job position?:
Company name:
Department of Labour Pretoria
What you did at this job position?:
Responsibilities - Capturing of employment equity - Filling of reports - Locking of queries - Quality control - Printing acknowledgment letters - Helpdesk
What you did at this job position?:
Responsibilities - Verifying of overtime, leave and leave encashment forms - Using SAP R/3 for capturing, verification and rectification of personal details of employees. - Using SAP R/3 for checking transactions on the systems, modifying and updating files - Filling and faxing of documents - Handling leave and overtime queries verbally and telephonically.
Education
Educational institution:
University of South Africa
Educational qualification:
Bachelor of Arts ( Human and social Studies ) in Public administration and communication facilitation
Educational institution:
Tswane North College ( Pretoria College - Arcadia )
Educational qualification:
Educational institution:
Mphaphuli High school ( Limpopo ) under Dept. of Education
Educational qualification:
Languages
Language
Speaking level
Understanding level
Writing level
English
very good
very good
very good
Tshivenda
fluent
fluent
very good
Afrikaans
basic
basic
basic
Sesotho
very good
good
basic
isiXhosa
basic
basic
basic
Understanding level
very good
Understanding level
fluent
Understanding level
basic
Understanding level
basic
Computer knowledge
Galileo certificate, Amadeus certificate, Computer literacy and office administration ( Typing, Basic windows environment, Microsoft word, Microsoft excel , internet and effective business communication ) .
E-mails and outlook experience .
Conferences, seminars
Emotional intelligence seminars , Transitional Leadership Programme , HIV and Aids awareness , Telephone etiquette workshops, Customer care workshops and Department of Labour advanced training course on Managing day to day issues/ problem employees by Director Tinus Boshoff and Managing Director Andre Claassen ( SA Labour Guide )
Recommendations
Occupation:
Operations Manager (SARS account)
Telephone number:
Cell: 072 192 9928, Tel 012 424 3300
Occupation:
National Head of Human Resources
Telephone number:
Cell: 0835664 777, Tel 012 424 3300
Telephone number:
Cell: 0728313080, Tel 0114473144
Email address:
Maleselan@indigotravel.co.za
Telephone number:
Cell: 072 316 1595, Tel 012 424 3300
Additional information
Your hobbies:
Watching TV -documentaries and world news , reading books -especially leadership books and motivational news , Jogging, always motivating people and counselling .
Driver licenses:
EC1 Articulated Heavy Vehicle 3,500kg - 16,000kg
How much do you earn now: