What job i'm looking for? My positive points
I'm looking for a job preferably in finance/banking sector. My strong points and experience involves : Customer Service Management,
Account Balancing
Preferred occupation:
Banking
Finance jobs
Operations Clerk
Administrative jobs
Finance officer
Finance jobs
Receptionist
Administrative jobs
Preferred work location:
Bloemfontein
Free State
Welkom
Free State
Contacts and general information about me
Day of birth:
1983-09-19 (41 years old)
Telephone number:
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Email address:
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Work experience
Occupation:
Service Management Consultant
What you did at this job position?:
Performs a liaison role between the Customer and all other internal support divisions of the Bank. Assists corporate customers with general account management. Responsible for query and complaints management relating to the portfolio. Ensures that customer service expectations are met and exceeded. Support clients and stakeholders in the accurate completion of opening documentation of accounts. Builds and maintains relationships with customers by ensuring customer requests are actioned timeously and efficiently.
Occupation:
Team Leader Reconciliation
What you did at this job position?:
2.1 Timeous escalation and recovery of all fees and penalties 2.2 Tracking of CIT costs and special deliveries 2.3 Accurate tracking and ordering of Stationary inventory and usage 3.1 Deposit processing TAT 3.2 Timeous and regular cash clearances for cash recycling
What you did at this job position?:
3. 100% accuracy when performing scrutiny’s e.g. reports, Balance records asset register, etc. 4. Conduct special investigations and record findings. -Support Losses Team 5. 100% adherence to compliance training. 6. Zero unsatisfactory audit findings. 7. Achieve 95% Compliance to Audit Schedule 8. Reduce Risk of Loss of Equipment under Logistics Control
What you did at this job position?:
Adherence to cash Centre standards and process blueprints Building relationships Successful rollout of projects Support volume growth and acquisition initiative. Customer queries resolved within SLA TAT Cash Centre Retail deposit processing errors/TAT Cash Centre deposit processing errors/TAT Cash Upload deposit processing TAT Vendor Management Excellent customer service levels (internal and external)
What you did at this job position?:
Deliver to keep the client happy 2. Design effective and efficient client processes 3. Deliver Operational Excellence consistently. 1.1 100% Adherence to all Retail and ATM customer requirements 1.2 100% duplicates for previous day prepared and dispatched to CIT
Languages
Language
Speaking level
Understanding level
Writing level
English
very good
fluent
fluent
Afrikaans
basic
very good
very good
Sesotho
fluent
fluent
good
Understanding level
fluent
Understanding level
very good
Understanding level
fluent
Computer knowledge
Basic understanding of Microsoft Excel and word.
Recommendations
Occupation:
Manager, Vehicle Ownership
Email address:
Inteyaz.Syed@Standardbank.co.za
Additional information
Your hobbies:
Reading
Spending time with family