Shalati Mhlongo

Human Resource Onboarding Administrator
•Assessment of new SAI, Agency STP and SAN contract applications (Processed within SLA timelines)
•Creating broker profiles on our System FAFA and Psiber.
•Fit and proper analysis onboarding representatives within SLA
• Handling queries/complaints within SLA using AVAYA system.
• Training of systems processes.
• Training of recruitment processes
•Training of new recruits and learners.
• FSCA FSP Linking-Adhoc audits.
• Task allocation
• Rank movements and Org mismatch, comparison audit.
• Dealing directly with compliance, Regional managers and Brokers
•Commission changes.
• Accrediting of brokers and new representatives