Siphelele Ngcawana

Curriculum Vitae (CV)
Siphelele Ngcawana
What job i'm looking for? My positive points
I am very patient; I am a good listener and aim to leave the customer satisfied and be sure to recap their information they provided to be sure nothing is left out and all the customer's concerns are dealt with. Being a fast learner with any system I have used is a plus, to make sure that I handle the customers query and be fast on the system too. Also having good solutions, thinking outside the box can make the conversation go quicker and easier, just knowing the work and explaining to the customer well will make the customer less difficult and also just being compassionate with them. I work well in a team and as good individually too.

The urge to become a successful woman, in my normal day to day job, my own small business that I have and want to make it thrive is what keeps me going, the fact that I want to make a name for myself at a young age and have my own brand is what motivates me. So getting this job would help stay focused and earn a good amount to provide myself with a better future.
Preferred occupation:
Call Centre agent
Administrative jobs
Preferred work location:
Cape Town
Western Cape
Contacts and general information about me
Day of birth:
1999-09-13 (24 years old)
Gender:
Female
Residential location:
Cape Town
Western Cape
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2021.06 iki 2023.03
Company name:
Mindpearl
You were working at::
Customer care agent
Occupation:
Employed
What you did at this job position?:
Booking flights, tickets, meal and seat selections
Working period:
nuo 2023.03 iki 2024.02
Company name:
Wns Global Ser Sa Pty Ltd
You were working at::
Call Centre agent
Occupation:
Employed
What you did at this job position?:
Insurance on homes, cars, motorbikes
Education
Educational period:
nuo 2018.02 iki 2022.05
Degree:
Diploma
Educational institution:
Cape Peninsula University of Technology
Educational qualification:
Public Relations and Communication
I could work:
Marketing, Admin, PR practitioner, social media content, etc
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
fluent 
fluent 
fluent 
Language 
English 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Computer knowledge
Microsoft Office, Adobe, Canva, Microsoft word, excel
Additional information
Driver licenses:
None
Salary you wish:
15000+ R per month
How much do you earn now:
10000+ R per month
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