Sive Besi

ARA group

Direct sales consultant

Debt collector

s: Conducted outbound calls to customers with outstanding debts in a professional and courteous manner. - Engaged in effective negotiation techniques to secure payment arrangements and resolve outstanding balances. - Actively listened to customers' concerns and addressed them with empathy and understanding. - Maintained accurate and detailed records of all collections activities and customer interactions. - Collaborated with team members and supervisors to develop strategies for improving collection rates and customer satisfaction. - Followed company policies and procedures to ensure compliance with legal and ethical standards.

Pick n Pay

Shop assistants

Shop Floor Assistant

Receiving, processing, and organizing shipments and deliveries accordingly. Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines. Assisting customers in locating desired shop items. Informing customers of shop promotions to encourage purchases. Performing regular price audits to identify and correct price discrepancies. Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor. Addressing and resolving customers complaints in a professional manner. Processing customer payments using the shop's Point of Sale (POS) system. Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Degree

University of the Western Cape

Bachelor of Education in SP & FET (Languages and Life Orientation)

Anyday