Recruitment, Administration, Payroll. Sorted and distributed office mail and recorded incoming shipments for corporate records. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service. Managed filing system, entered data and completed other clerical tasks. Surpassed team goals by partnering with colleagues to implement best practices and protocols. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Developed strategies to streamline and improve office procedures. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Facilitated timely delivery of special projects to meet organizational and departmental objectives.