IT Infrastructure, Server Management, Share Point, VPN and firewall.
Microsoft 365 Management (Active Directory Environment)
Knowledge of Microsoft active directory administration
Software Installation
Windows Activation, Installation, Update and troubleshooting.
Mac OS Installation, update and troubleshooting
Can Remotely assist user with PC issues, perform installation remotely
Anti-Virus Installation and Removal
3CX Mobile Telephone installation and troubleshooting, and IP phones installation
Printer Server Management (Hybrid Environment)
Microsoft Office 365 suite(Outlook)
Mimecast Outlook and Web based environment
Computer Hardware and Software User issues
Troubleshoot software and network systems
Working knowledge of current Windows operating systems
Sophos Antivirus and Sophos Central Administration