I have been in the client services / admin / junior bookkeeper position for more than 10 years. I am able to interact with people either via email, telephone, fax and/or in writing. I performed my duties by utilizing Pastel V14 to process my invoices, payments, quotations and bank recons. (no bookkeeping degree). I captured monthly account statements on excel and emailed to clients. Letters were prepared on MS Word. I am hard-working, loyal, prompt and honest.