A seasoned Senior Hospitality Operations Manager with over 12 years of proven expertise in leadership, strategy, and project management, I have built a career defined by driving operational excellence and delivering measurable financial growth. My journey began as a Sous Chef, where I developed a deep understanding of kitchen management and supplier negotiations, and evolved into senior roles managing diverse F&B facilities and multi-unit operations.
Specializing in pre-opening projects, bespoke training programs, and procurement strategies, I adopt a consultative approach to partner with C-level executives in designing and executing commercial and operational transformation initiatives. Recognized for revitalizing underperforming restaurants and teams, optimizing resource allocation, and elevating operational standards, I consistently deliver impactful results while adhering to international service and operational standards.
I am experienced in overseeing end-to-end restaurant operations, including F&B management, front office operations, and lodge guest relations. With a progressive career journey, I’ve cultivated a dynamic leadership style that inspires high-performing teams and fosters a culture of excellence, accountability, and innovation to achieve sustained success.
Known for my adaptability and problem-solving skills, I leverage data-driven insights to align organizational goals with team success. I thrive in dynamic environments, making informed decisions that enhance service standards and maximize profitability.
If you're seeking a senior leader who can lead transformative projects, create lasting value, and streamline operational efficiency for forward-thinking organizations. Let’s connect to explore how I can help your business thrive.
Microsoft program (Power point, Excell, Word)
GAAP
Pilot
Micros POS
Semper
Nights bridge
Room Racoon
Sage
Quick books
Xeros Accounting