Vusumuzi Msibi

Valley Rez Student Accommodation

Administrators

Office Manager

-Organizing meetings and managing databases. -Arranging transport for viewing purposes & ordering stationery and IT equipment. -Dealing with Client correspondence, complaints and queries. -Preparing letters, presentations and reports for senior staff & shareholders. -Supervising and monitoring the work of administrative staff. -Processing invoices and managing the office budget. -Implementing and maintaining procedures/office administrative systems. -Organizing induction programs for new employees & ensuring that health and safety policies are up to date. -Attending meetings with senior management & assisting the organization’s HR and finance functions by keeping personnel records up to date. -Arranging interviews and updating financial documents.

PG Glass

Direct sales consultant

Clientele Sales Consultant

-Manage and follow up on all counter sales (face-to-face and telephonic) by giving relevant advice to customers in the most professional manner to ensure all sales are closed, budgets and Nett Promoter Scores (NPS) targets are achieved, contributing to the growth of business. -To handle the processing of claims accurately and quickly by liaising with the customer on the correct excess amount and collect payment to ensure that daily key performance indicators are achieved and to avoid any financial losses to the business. -Ensure that the best administrative practices are always adhered to when conducting administration in order to ensure stock control and ordering processes are adhered to and customers have the ultimate low effort experience. -Utilize the scheduling system in the Service Centre maximizing the productivity of Fitters in order to maintain the targeted jobs per fit per day, ensuring the Fitment Centre is running to full capacity and customers' expectations are managed. -To accurately order stock according to work schedules following the buy-out procedures to ensure that there are no delays in rendering services to customers to maintain the highest standard possible. Adhere and comply with any other reasonable work requests from PG Glass Management.

City of Tshwane Municipality

Government jobs

Administrative Officer

-Provide general administrative support within the Directorate. -Handle procurement of goods and services for the Directorate. -Provide financial administrative support to the Directorates. -Arrange, attend meetings and take minutes when required. -Assets management & verification.

Homemark

Sales agent

Sales Consultant

In-store sales & Promotions.

South African Revenue Services

Call Centre agent

Debt Collector

-To handle inbound and outbound (partially / non scripted) Contact Centre or Branch interactions for a single tax product, In Compliance with SARS policies and procedures. -Ensure that all walk-in inbound and outbound queries for a single tax product are promptly, effectively & efficiently answered or resolved. -Attend to all multi-channel account enquires received, in respect of outstanding debits, credits, penalties & interests with regards to all taxes. -Communication of transactional outputs and queries in area of work. -Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems. -Plan and organise own work in an effective and efficient manner to reach agreed performance objectives. -Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability. -Deliver on contracted performance objectives according to set procedures and agreed service level agreements. -Embrace change initiatives and positively contribute to the success thereof within area of accountability. -Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards. -Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution. -Develop productive working relationships with team members, Ops Managers and key role players in the business to support contracted work outputs. -Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards. -Continuously assess own performance, seek timely and clear feedback and request training where appropriate. -Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations. -Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations. -Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Diploma

Tshwane University of Technology

National Diploma in Administrative Management

Administrative Manager, Administrative Assistant, Office Manager, Office Administrator

Grade 12 / Matric

Kenneth Masekela Secondary School

National Senior Certificate

Sales Consultant

Fola Raymond

CEO

Valley Rez Student Accommodation

0736039021

Jannie Niemand

Fitment Centre Manager

PG Glass

0872603467

Zanele Maluleka

Functional Head

City of Tshwane Municipality

0123580024

Mahlodi Raphadu

Oos Manager

South African Revenue Services

0828119491

Mraphadu@sars.gov.za