Wayden Smith

1. **Attention to Detail**: As a Data Capturer at the Department of Education, you ensured the accuracy and correct ordering of data, which is crucial for maintaining precise records.

2. **Technical Proficiency**: Your roles as a Technical Support Facilitator, Senior Technician, and Field Technician involved diagnosing hardware and software problems, repairing and upgrading systems, and setting up various computer and printing components. This highlights your strong technical skills and ability to handle complex IT issues.

3. **Customer Support**: In your position as a Field Technician at Tradelink Retail Systems, you provided desktop, peripheral, and point of sales support to clients, ensuring their needs were met within the Service Level Agreement (SLA). This demonstrates your commitment to customer satisfaction and your ability to deliver high-quality support.

4. **Problem-Solving**: Your experience in fault finding and troubleshooting at SwellPro International and Tradelink Retail Systems showcases your ability to identify and resolve technical issues efficiently.

5. **Administrative Skills**: Throughout your roles, particularly at Lamagudu Skills Development and Tradelink Retail Systems, you handled various administrative duties such as updating job systems, performing stock takes, and assisting with audits. These tasks required organization and meticulous record-keeping.

6. **Team Collaboration**: Your experience liaising with fellow facilitators and team leaders at Lamagudu Skills Development, as well as sending daily reports and feedback to managers at Tradelink Retail Systems, highlights your ability to work effectively within a team and communicate clearly.

7. **Time Management**: Managing tasks such as setting up assignments, tests, and deadlines, as well as ensuring all customer queries are addressed within the stipulated time frame, demonstrates your strong time management skills.

8. **Adaptability**: Your varied roles and responsibilities across different industries indicate your ability to adapt to new environments and challenges quickly.

9. **Programming Knowledge**: Proficiency in multiple programming languages (C#, Visual Basic, C++, Python, PHP, ASP.NET, SQL, HTML) shows your versatility and technical expertise in software development and IT operations.

10. **Educational and Instructional Skills**: As a Technical Support Facilitator, you demonstrated your ability to educate and guide others, setting up assignments and deadlines, and facilitating classes, which requires clear communication and instructional skills.

These skills collectively make you a well-rounded and highly capable candidate for any technical or support-oriented role.