Winfrida Ndanzi

Looking for a position of personal assistant, translator, English teacher, communication manager, in any in any reputed organization where I can utilize my knowledge and experience. I am Motivated person with strong organizational and prioritization abilities. Areas of expertise include attending to customers either by telephone, electronically or face to face, respond promptly to customer inquiries,handle and resolve customer complaints, organize workflow to meet customer time frame, keep records of customer interactions and transaction, record details of inquiries, comments and complaints manage administration, follow up on customer interactions, provide feedback on the efficiency of the customer service process, translation and transliteration skills, creative writing and speech writing, as well as leadership skills.