Customers service, handling customer queries relating to damages,out of the box queries, returns, direct queries through appropriate channels for resolutions, follow ups and monitor progress provide feedback to the customer liaise with the cellular admin associate in terms of the appropriate channels and identify potential sales opportunities within the store, identifying customer products needs and high demand items and ensure availability of products offering that address and meet these needs, aim to convert all sales opportunities exceed the sales budget, contribute to the department plan to achieve sales,drive the achievement of cellular prepaid units ,activating stater packs and housekeeping.