Associate Threat Response Analyst (Tagging Analyst)

As an Associate Threat Response Analyst you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment to reduce dwell time, and put the appropriate detections in place to prevent further incidents from occurring. The role may require working afternoon/evening shifts and being part of a rotation for holiday support.

Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.

The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.

Messaging Security works closely with research and development, as well as customer support. We are a global team that spans six different countries and five continents.

You'll Need

• Working knowledge of messaging (email traffic management) and routing
• Experience and understanding of email security technologies
• Strong Understanding of Domain Name System (DNS)
• Strong Understanding of SMTP, SSL/TLS, POP3, IMAP, TCP/IP
• Ability to translate complex technical capabilities into management friendly responses
• Great oral and written communication skills in order to work closely with customers as well as office-based and remote team members
• Time management skills and the ability to self-prioritize
• Curiosity about the infrastructure of phishing/malicious email campaigns
• Higher education degree preferred in a security, technical or related field
• Experience working in a Security Operation Center (SOC)
• Experience working with email/malware detection and blocking techniques
• Experience working with threat intelligence platforms
• Experience working within SaaS environments

Why Mimecast?

Were fast thinking. We go big to reach our cyberattack-disrupting goals. And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly and outstandingly. Were big on honesty because it makes us better. Were empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. Thats The Mimecast Way.

And the Mimecast way is also a hybrid-working way. We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.

Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.

DEI Statement

Cybersecurity is a community effort. Thats why were committed to building an inclusive, diverse community that celebrates and welcomes everyone unless theyre a cybercriminal, of course.

Were proud to be an Equal Opportunity and Affirmative Action Employer, and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic wont affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.