Data Analyst: Supply Chain

The successful candidate will play a critical role in driving data-informed decisions to optimise our supply chain operations and enhance efficiency. Proficiency in SQL, Power BI, and large-scale data platforms such as BigQuery (or equivalent) is essential.

We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Role Responsibilities

Data Analysis & Reporting

• Design, build, and maintain Power BI dashboards to provide actionable insights into supply chain performance, including metrics such as inventory management, order fulfilment, and logistics efficiency.
• Develop and optimise complex SQL queries to extract and manipulate data from various internal and external sources.
• Leverage cloud-based platforms like BigQuery (or equivalent) to handle and analyse large datasets, enabling efficient decision-making

Stakeholder Engagement

• Collaborate with supply chain managers, executives, and cross-functional teams to understand data requirements and provide insights tailored to their needs.
• Act as a trusted analytics partner, fostering strong relationships with internal and external stakeholders.
• Proactively manage expectations and ensure transparent communication on progress, challenges, and deliverables.

Problem Solving & Ownership

• Analyse supply chain challenges and recommend innovative, data-driven solutions to improve processes and reduce costs.
• Take full ownership of assigned projects, ensuring timely delivery of high-quality outputs with minimal supervision.
• Drive process improvement initiatives, automating repetitive tasks and ensuring scalability of solutions.

Data Integrity & Governance

• Maintain data accuracy by following governance standards, performing regular quality checks, and validating results.
• Document data sources, processes, and reports to ensure transparency and consistency.

Collaboration & Training

• Work closely with IT and data engineering teams to align data pipelines and analytics tools with business needs.
• Train supply chain team members on how to interpret and use dashboards and reports to enhance operational decision-making.

Qualifications And Experience Required

• Bachelors degree in Data Science, Analytics, Supply Chain Management, Computer Science, or related fields.
• At least 3 years experience as a Data Analyst, preferably in a retail or supply chain environment.

Essential

JOB RELATED KNOWLEDGE AND SKILLS REQUIRED

• Advanced SQL skills, including complex query development and optimisation.
• Expertise in Power BI for creating and maintaining advanced dashboards and visualisations.
• Experience working with cloud data platforms such as BigQuery, Snowflake, or Azure Synapse.
• Strong problem-solving skills and a proven ability to identify and implement effective solutions.
• Excellent interpersonal skills, with the ability to build trust and communicate effectively with stakeholders at all levels.
• Self-motivated and capable of managing multiple priorities in a fast-paced environment.

Preferred

• Familiarity with programming languages like Python or R for advanced analytics.
• Solid understanding of supply chain KPIs and processes, including demand planning, logistics, and inventory optimisation.
• Experience working in Agile environments.

KEY ATTRIBUTES

• Proactive and Solution-Driven: Identifies issues early and delivers practical, data-backed solutions.
• Ownership and Accountability: Takes initiative and drives projects to successful completion.
• Relationship Builder: Demonstrates strong collaboration and communication skills to foster stakeholder trust.
• Detail-Oriented: Ensures accuracy and quality in all data-related deliverables.
• Thinker: Continuously seeks opportunities to enhance tools, processes, and business insights.